Senior Communications and Engagement Officer

5 months ago

Bristol, United Kingdom North Bristol NHS Trust Full time

As a key member of the Trusts communications team the post holder will be responsible for maintaining and improving communication channels with Trust staff, patients, the wider public and stakeholders. The post holder/s will possess excellent media handling and writing skills and have experience of liaising with journalists and drafting versatile, quality content for a wide range of channels and platforms internally and externally - including social media, the web and print media. You will be responsible for: Helping to build and enhance the communications teams reputation as a high performing, responsive team that offers expert advice and is able to deliver Producing a broad range of communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences Play a crucial role in generating content both written and digital - for staff and public including via the media, the Trusts website, intranet and social media platforms. Support the day to day operations of the Trusts digital platforms (i.e.

website) including the use of content management systems Providing expert communications and engagement advice and practical support to staff across the Trust Developing communications and engagement plans for specific projects/campaigns and managing their effective implementation Support the delivery of effective media relations print, broadcast, trade and online Support the delivery of the Trusts internal communications both routine and as part of projects Maintaining excellent contacts and relationships with colleagues across the Trust to initiate and respond to communications support needs Deliver successful event management in person, online and hybrid formats for both communications and engagement Drafting press releases, statements, features and creating digital content by seeking opportunities and interviewing staff, arranging and /or taking images, videos and recordings to support news stories and other publications Develop and produce content for the Trusts communications both internal and external, including written, digital, social media and audio visual content. This includes seeking out story ideas, concepts, interviews and full content creation Interpreting specialist clinical information into easy-to-understand messages for staff, patients and the public Assist the development, implementation and evaluation of communications and stakeholder engagement strategies and projects to support the Trusts corporate objectives Help maximise use of the Trusts digital communications both internally and externally. Including the intranet, digital signage, social media and web tools (i.e. ChatBot) Ensure all communications and engagement work is inclusive, putting specific arrangements in place to engage with those groups and/or individuals that are harder to reach To be an effective member of the communications team, contributing to the overall delivery and improvement of the service and supporting other team members.

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