Accounts Administrator
7 months ago
**Company Description**
Due to our rapidly expanding client base, and significant recent investment, Sign Solutions are growing our team
Sign Solutions, established in 1998, is the leading provider of services for Deaf and hard of hearing people, 24/7/365.
As an ISO 9001 & 27001 accredited, Crown Commercial Service framework supplier, of non-spoken interpretation and translation, we provide experienced, NRCPD registered, DBS and BPSS checked, interpreters onsite, nationally and internationally.
Our innovative InterpretersLive video relay interpreting service provides a British Sign Language interpreter, on demand, using a desktop computer or tablet. Deaf employees have instant access to meetings and the ability to have phone calls with hearing customers and colleagues.
The same Interpreterslive video relay service helps organisations become accessible to all Deaf consumers, via a link to our video service, from their website, which increases the accessibility rating of their website and allows Deaf people to call the organisations over the phone via a real time online BSL interpreter.
Our training centre provides qualifications in BSL, and CPD for British Sign Language interpreters. Our deaf awareness training can be delivered onsite or via e-learning.
We make videos and documents accessible to Deaf people by translating them into BSL; we provide a cost effective and efficient translation service.
Our aim is to assist organisations to become accessible to the Deaf community under the Equalities Act 2010, and the NHS can use video interpreting to meet the requirements of the Accessible Information Standard.
- Provision of full administration support to Finance Manager and finance department and in accordance with ISO (quality/security) procedures
- Answering and routing telephone calls
- Meet & Greet of clients or visitors for Finance Department
- Chase closing of jobs in II by freelancers and staff in accordance with timescales
- Adhere to ISO processes to ensure maintenance of accreditation
- Arrange, attend and contribute to finance meetings
- Update client profiles on II and QB
- Investigate PO queries and support credit controller to resolve
- Collate and prepare Expenses and mileage claims
- Assist with collating and providing evidence to back up client reporting/billing
- Assist with monthly client billing spreadsheets and client monthly invoices
- Assist with freelance and supplier queries prior to payment
- Assist with nominal analysis where required
**Qualifications**
Experience of finance tasks would be preferred
Proficient in MS office products
Excellent written and oral communication skills
Organisational and time management strength
Analytical and problem solving skills
Ability to work as a team player and independently
Experience of Quick Books preferred
**Additional Information** Salary & Benefits**
Salary dependent on experience
**Salary & Benefits**
- Salary £23.4K
- 37.5 hour week Monday - Friday
- Hybrid working (minimum 3 days at office located in Redditch)
- 20-25 days holiday plus bank holidays
- Pension scheme
- Attendance bonus
- Health and Wellbeing schemes
- Worcestershire Works Well health and wellbeing level 1 accreditation
- Policies to include Mental Health, Menopause and more
- Access to mental health specialist support
- Birthday celebrations/gifts
- Employee Assistance Programme
- Discounts and perks platform
- Team events
- Training
- 1 paid volunteering day per year
- Occupational Sick Pay (OSP) and (SSP)
- Work for an established company with 25 years in the industry
- Supportive and flexible employer
- Disability confident leader
- Real Living Wage Employer
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