Head of Quality, Band 8b

2 weeks ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Please see attached Job description and personal specification for all the details for this role. In summary we are looking for someone with these leadership, management and team working skills - To deputise for the Deputy Director of Quality across the quality portfolio which includes patient experience improvement, quality assurance/ compliance, delivery and management of regulatory standards and CQC core service inspections. - To lead the teams in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the projects/programmes. - To manage and provide guidance, support and coaching to colleagues across the Trust in order to promote and enable effective change management and strengthen leadership skills.
- To act as a visible role model for colleagues across the Trust, promoting and demonstrating the standards of care and behaviour expected. - To work closely with the Corporate Senior Nursing, Midwifery and AHP Teams and Divisional Teams to support the delivery of quality improvement. - To forge successful relationships with other healthcare professionals and non -clinical support staff to improve the overall experience. - To use highly developed leadership and influencing skills to enthuse, motivate and involve individual teams.
- To ensure all communication, which may be complex, contentious or sensitive, is undertaken in responsive and inclusive manner, focusing on improvement and ways to move forward. - To adhere to the standards laid down in the NHS Code of Conduct for Managers and NHS Constitution and always act in a manner that reflects and promotes the values of the Trust, including leading with compassion. - To contribute to the development of corporate quality strategy, policy and decision-making activity. - To maintain current competency and expertise in quality.
- To support the delivery of Trust and department strategic objectives. - To directly line manage team members including recruitment, retention, objective setting, appraisals, sickness management and performance management in line with Trust policies and procedures - To design and over-see specific quality/patient experience re-design and change projects. - To develop a Trust wide quality priorities improvement plan based on the service needs and demands.



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