Business Support Associate

6 months ago


Nottingham, United Kingdom Mitie Full time

**Job Overview**:
**Are you ready for a challenge?**

**Do you have a desire to make a real difference?**

if the answer is yes, we want to hear from you....

We are looking for an experienced Support Associate/Business Coordinator to join our team, providing a high-quality experience to all clients and colleagues.

The role will involve working as an integral part of the team with a view to developing and maintaining strong relationships with our customers and working with the wider business to ensure that these customers always receive the best service.

As the Support Associate, you will be able to demonstrate a passion for delivering a 5* service, and be responsible for the support directly to the Account Management, the Operations Teams and the wider Support Team.

You will be accountable for achieving and maintaining the standardisation of processes and procedures, and must be confident in dealing with demanding and sometimes difficult customers. the role requires skills in problem solving and the drive to go over and above providing an exceptional service.

The role will report to the Business Support Manager and will be responsible for ensuring the services delivered are consistent and reactive issues and customer enquiries are responded to in a prompt and professional manner.

**Main Duties**
- This position will be contracted to work Monday to Friday during the months of May to September and Monday to Sunday during October to April. The period between Oct - Apr will involve 8 hour shift work across a 24 hour period to ensure we support the winter service arm of our business.
- To work closely with the client and Operations teams to support managers and supervisors in their dealings with the rest of the Mitie business, specialist services etc
- To liaise with the clients around contracts/quotes/service delivery and queries
- To represent the Operations and Key Accounts teams in relation to admin and other issues as necessary
- Update internal and external databases and accurately record all job related information on the appropriate IT systems (SAFE/Masternaut etc)
- Assist with visits in the SAFE system and ensure accuracy in their input and closure
- Create and manage contract reports and supporting contract documentation
- To provide management information and reporting data
- Assist in the preparation for client meetings
- Deal with communications in a professional and prompt manner.
- Ensure full audit trails are maintained and evidenced where required.
- To ensure and improve quality of service through close working with operational colleagues
- Follow Group and company policies and procedures, at all times.

You may be required to work weekends and over holiday periods due to the seasonality of the role (these will be done on a rota basis)

***:
**What we are looking for**:

- They should have the ability to interact and communicate as appropriate with their audience, which will encompass colleagues, technicians, contract and performance managers, and third-party suppliers.
- They should be a self-starter and motivated person, with the ability to invest time in this role to aid its evolution.


  • Associate Dentist

    2 weeks ago


    Nottingham, United Kingdom Zest Business Group Full time

    Associate Dentist Jobs in Nottingham, Nottinghamshire. Affluent area with a good mix of NHS/private, low maintainence NHS list to inherit, four days per week, high end practice. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.Associate DentistFour days per week...

  • Associate Dentist

    3 months ago


    Nottingham, United Kingdom Zest Business Group Full time

    Associate Dentist Jobs in Nottingham, Nottinghamshire. Full-time, mentorship available, stable mixed practice with good private scope. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.Associate DentistFull-time or part-time consideredNottinghamCompetitive and negotiable UDA...


  • Nottingham, Nottingham, United Kingdom Zest Business Group Full time

    Associate Dentist Vacancy in NottinghamshireA highly sought-after Associate Dentist position has become available in our esteemed dental practice in Nottingham. This exciting opportunity offers a chance to join a well-established training practice and work alongside a talented team of dentists and specialists.The ideal candidate will have an interest in one...


  • Nottingham, Nottingham, United Kingdom Zest Business Group Full time

    Exciting Opportunity for a Private Dental AssociateZest Dental Recruitment is working in partnership with an established dental practice to recruit an Associate Dentist. This is a fantastic opportunity for a motivated and ambitious dentist to join a high-quality, modern dental practice with a strong focus on patient care.The practice offers a competitive and...


  • Nottingham, Nottingham, United Kingdom Pareto Full time

    Role OverviewPareto is seeking a talented and ambitious individual to fill the role of Business Development Associate. As a Junior Sales Consultant, you will be responsible for providing clients with tailored solutions and building strong relationships with key stakeholders.Key ResponsibilitiesDevelop and execute sales strategies to meet business...


  • Nottingham, United Kingdom Natspec Full time

    **Hours**:While we are ideally looking for full time (37.5hrs), part time or flexible working requests will be considered for the right person **Location**:Hybrid working available with a minimum 2 days per week in the Nottingham office 30 days annual leave p/a + bank holidays **Overview** Natspec is the membership association for organisations offering...


  • Nottingham, Nottingham, United Kingdom Proludic Ltd Full time

    Proludic Ltd is an exciting company with a dynamic team, and we are currently looking for a Business Operations Associate to support our day-to-day activities.Job Description:Assist staff in writing responses to tender questionsCreate quotes on Salesforce CRMCover other duties during leave and busy periodsAnswer customer queries and re-direct calls to the...


  • Nottingham, Nottingham, United Kingdom Zest Business Group Full time

    Associate Dentist Job OpportunityZest Dental Recruitment is working in partnership with an established dental practice to recruit an Associate Dentist. This is a high-quality, smart, and modern dental practice, with optimum patient care as their primary focus.Key Features:Competitive and negotiable UDA rateFlexible NHS contractMentorship availableExcellent...


  • Nottingham, Nottingham, United Kingdom Browne Jacobson LLP Full time

    Exciting Opportunity in Business Services TaxBrowne Jacobson LLP is seeking a highly motivated and enthusiastic individual to join our Business Services Tax team as an Associate. This role is based in either our Birmingham or Nottingham office, offering flexibility to work from home and collaborate with colleagues in a vibrant office culture.We are...


  • Nottingham, Nottingham, United Kingdom Zest Business Group Full time

    A prestigious dental practice in Nottingham is seeking an ambitious Dental Associate to join their skilled, multi-disciplinary team. The ideal candidate will have a keen interest in one of the following areas: Implants, Endodontics, Prosthetics, IV sedation, Orthodontics and Oral Surgery.The practice offers a superb opportunity for professional growth and...

  • Registered Nurse

    3 weeks ago


    Nottingham, United Kingdom Meridian Business Support Full time

    Meridian Business Support are currently recruiting for a renal nurse for our private healthcare Client based in Nottingham, you'll specialise in a dialysis environment while building meaningful patient relationships.Clinical experience in a renal setting is preferred overseas or in the UK, you must be able to work clinically in a renal setting.Your...


  • Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

    To provide an efficient, effective, confidential business, administration and secretarial service to the Nottingham Centre for Transgender Health and its associated clinics and services. You will be working as part of the Business and Administration Team, based at our clinic in Nottingham, commissioned to provide a national service to patients. You will help...


  • Nottingham, Nottingham, United Kingdom Calyx Full time

    We're on a mission to revolutionize clinical research at Calyx. As a Business Transformation Associate, you'll work closely with our Senior Director of Business Transformation and VP of Business Transformation to drive strategic projects and business transformation initiatives. Your expertise will ensure timely completion of actions, partnering with business...


  • Nottingham, United Kingdom Perceptive eClinical Limited ta Calyx Full time

    **About the role** As Business Transformation Associate, you will work with the Senior Director of Business Transformation and VP of Business Transformation to implement and manage strategic & business transformation projects. You will use your expertise to ensure actions are completed, partnering with our business leaders in project management and key...


  • Nottingham, United Kingdom Hays Business Support Full time

    Job SummaryAs a Senior Legal Administrator with Hays Business Support, you will provide confidential, professional support to the leadership team and support 7 partners. You will have an assertive and forward-thinking approach.Key Responsibilities• Provide administrative support to the leadership team, including managing calendars, organising meetings and...


  • Nottingham, United Kingdom Pendragon Full time

    **Regional Support Head of Business** **Evans Halshaw** **Vauxhall, Citroen, DS, Peugeot** Competitive salary with bonus, company car, 33 days holiday (including bank holidays), pension, single health care, critical illness and life assurance schemes, exclusive discounts on new and used vehicles and aftersales services **Are you ready to drive beyond the...


  • Nottingham, Nottingham, United Kingdom Zest Business Group Full time

    Associate Dentist OpportunityWe are seeking a skilled and experienced Associate Dentist to join our team at Zest Business Group in Nottingham. This is a fantastic opportunity for an ambitious dentist to work with a well-established practice, providing high-quality dental care to our patients.About the PracticeZest Business Group has a long history of...

  • PA - Legal Sector

    1 week ago


    Nottingham, United Kingdom Hays Business Support Full time

    Your new company Working for a global law firm, based in their Nottingham Office. They work with a range of clients and offer advice on a range of services. They are ambitious for both their clients and you!Your new role As a legal PA, you will provide confidential, professional support to the leadership team and support 7 partners. You will have an...

  • Store Associate

    2 weeks ago


    Nottingham, United Kingdom Barnardos Full time

    We have an exciting opportunity for a Store Associate to join our friendly Store in Bingham.This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.As a Store Associate you will support the Store Manager, other Store Associates, and...


  • Nottingham, United Kingdom Calyx Full time

    We’re on a mission to change the future of clinical research. At Calyx, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. What can we offer you? Apart from job satisfaction, we can offer you: YOURSELF • 25 days’ holiday (with...