Customer Service Advisor
2 weeks ago
**About us**:
At One Stop Auto Centre, we specialise in a wide range of garage services including Vehicle Servicing, EV/Hybrid vehicles, DPF Cleaning, Tyres, MOT, Gearbox and Engine Repairs.
**About you**:
Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?
If the answer is yes to the above, then we want to hear from you
**About the position**:
- You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through training provided.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.
**About our requirements**:
We expect our new Service Advisor to demonstrate some skills that will prove very beneficial in the position, including:
- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Confident and professional communication skills.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £15,456.16-£34,416.88 per year
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 10/02/2023
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