Complaints Investigator

Complaints Investigator **Salary**: National ranging from £40,600 to £45,000 and London from £44,900 to £48,000 - Are you interested in a role where you can help the FCA identify, assess, and report risks that threaten the FCA's ability to deliver its statutory objectives?_ The team/ department Risk & Compliance Oversight Division is responsible...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and...

Complaints Investigator Based in South East London Initial 3 to 6 month ongoing contract  Mon to Fri 9am to 5pm £29.42 p/hr umbrella  Role Purpose  Support the Housing Complaints Manager in the delivery of a high-quality complaints service to customers and the Dealing with complex and multi-faceted complaints across two or more service...

**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £32,978-35,000** **Contract: 9-months FTC, Full time, 35 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £31,097-33,000** **Contract: 12 month FTC, Full time, 35 hours per week** **About us** A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more...

**VENN **GROUP** **Service Complaints Investigator** **Duration: 3 months** **Location: Remote** **Clearance Required: Basic DBS/BPSS** A Central Government department is seeking a Service Complaints Investigator to investigate complaints about their service efficiently, effectively and fairly. **_ Key Responsibilities:_** - Investigate Stage 1 service...

The Role The Risk and Compliance Oversight Division (R&CO) performs the second line of defence function in the FCA. R&CO helps the FCA identify, assess, and report risks that threaten the FCA's ability to deliver its statutory objectives. The Division is responsible for: - Defining and owning the FCA Risk Management Framework; - Providing ongoing guidance...

Lead Complaints Investigator **Salary**: National - ranging from £57,600 to £71,900 per annum and London - ranging from £63,300 to £79,100 per annum. Are you interested in leading a small team working in the Complaints Department dealing with high profile and complex complaints? The team/ department We have an exciting opportunity for a talented Lead...

Job Description: Customer Complaints InvestigatorWe are seeking a skilled and empathetic Customer Complaints Investigator to join our team. This is a hybrid role with a minimum of three days in the office. The successful candidate will have a sound understanding of regulatory timescales and deadlines for complaint resolution, as well as strong written and...

Imperial College Healthcare Trust is one of the largest NHS Trusts in the UK with a budget of £920m and a workforce of 9,500 staff delivering clinical services across five major sites in North West London. The Trust is co-constituent of the Imperial College Academic Health Science Centre (AHSC). It has a worldwide reputation for its clinical, research and...

**Repairs Complaints Investigator** **Location: Ealing Office base - 3 days per week in the office** **Salary: £33,000-35,000** **Contract: Permanent, Full time, 37.5 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and...

Job Title: Complaints Investigator SpecialistLocation: London, UKContract Type: TemporaryWork Pattern: Monday-Friday, 35 hours per weekThis is a challenging role that requires a skilled and empathetic individual to ensure fair and impartial complaint resolutions. As a key member of our team, you will play a pivotal role in delivering high-quality responses...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £31,097-33,000** **Contract: 12 month FTC, Full time, 35 hours per week** **About us** A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more...

About Service Care Solutions LtdAt Service Care Solutions Ltd, we pride ourselves on providing exceptional complaint handling services that prioritize fairness and impartiality.We are seeking a skilled Complaints Investigator to join our team and play a pivotal role in ensuring timely and effective resolution of complaints. This is a hybrid role that...

About the RoleWe are looking for a highly skilled Metropolitan Police Complaint Investigator to join our team at The Mayor's Office for Policing And Crime (MOPAC). As a key member of our team, you will play a critical role in investigating public complaints against the Metropolitan Police Service (MPS).Your primary responsibilities will include:Investigating...

A local authority in North West London seeks a highly skilled EP officer to join their Environmental Health Team. Key responsibilities include investigating and resolving noise complaints, as well as addressing general statutory nuisances.This role necessitates a minimum of 3-5 years' experience in environmental protection, preferably within a local...

Salary 1 - £37,174 - £40,403 Number of jobs available 1 - 4 Detail of reserve list 1 - 12 Months Region 1 - London City/Town 1 - London Building/Site 1 - 10 SOUTH COLONNADE LONDON, E14 4PU Grade 1 - HEO Organisation Grade for MoJ 1 - HEO Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Flexible Working Role Type 1 -...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

**London Bridge** **£24,000 - £26,000** Hyde is looking to recruit a Complaints Administrator. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent...