Integrated Service Lead

5 months ago

Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

A unique Service Lead opportunity has arisen to jointly lead the NCH&C Operations Centre and the Community Access Team within the Community Beds & System Operations portfolio at a point of service development.

This is an integrated post between Norfolk County Council and NCH&C, supervising the Team Lead for the Community Access Team based at the Norfolk and Norwich University Hospital, and the Operations Centre Team based at Norwich Community Hospital.

We require an enthusiastic, autonomous and motivated individual with experience leading a team and operations management in a clinical setting. This is a great opportunity for someone who thrives in a fast paced, dynamic environment and is looking to develop their experience of operations management.

The post holder will work closely with peer Service Leads, the Head of Service and system partners to provide managerial coordination of actions in response to internal and external pressures that may affect operational flow.

This is a pivotal role within the organisation with opportunities for the successful applicant to lead service developments and initiatives across the Trust and the wider system, for example the Willow Unit and Intermediate Care Home Beds service.

Duties include supervision of Operations Managers and Team Lead.

Senior overview of the functioning of the Operations Centre and the Community Access Team working collaboratively with Community Beds and System Ops colleagues, including Ward Managers, and close working with Senior Management Teams within the Places and across the Integrated Care System.

To lead on managing any capacity issues and the effective implementation of escalation procedures within the Trust or as required to support the wider system to manage the presented demand being placed upon it.

Building and maintaining strong multiagency relationships with system partners and to represent NCHC and NCC strategically.

This is an exciting opportunity to commence a role in welcoming teams, both of which have high profiles across the organisations.

W orking collaboratively and system wide to embrace and deliver the ambitions of Norfolk’s Discharge to Assess Model, this Service Lead role will lead service improvements across the portfolio, wider Trust and the ICS.

The post is for 37.5 hours a week. Please contact the recruiting manager to discuss any variation to this.

To provide direct leadership to the Community Access Team Lead and alongside the Service Lead Operations Centre - the Operations Managers and Discharge Co-ordinators.

This post is integral to the delivery of safe, effective, consistent and high-quality admissions, transfer and discharge services for patients and their care givers.

To achieve this, the post holder must show sound clinical judgment regarding appropriate patient placement at times of extreme service pressures.

For both NCC and NCH&C take a lead role and contribute to delegated strategic projects, representing both organisations at a strategic level and lead on the development of new processes and projects.

Develop and maintain effective communications systems via the Operations Centre, to ensure that information on capacity is kept up to date and used to inform decision making.

To have an excellent working knowledge of key operational priorities, legislation, and procedures across health and social care.

Develop and maintain strong, transparent working relationships with key stake holders.

Instigate, and actively participate in the development of operational strategies and project management.

Provide highly visible and inspiring leadership, championing a professional and open culture which empowers staff to consistently deliver high quality care with compassion; acting as a role model for the behaviours and high professional standards expected.

Monitor service activity and ensure that quality, standards and performance are in accordance with agreed objectives and if there is recognised variance, to act on this to resolve any issues.

Deputise for the Head of Community Beds and System Operations.

  • Integrated Service Lead

    5 months ago

    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    To provide direct leadership to the Community Access Team Lead and alongside the Service Lead Operations Centre - the Operations Managers and Discharge Co-ordinators. This post is integral to the delivery of safe, effective, consistent and high-quality admissions, transfer and discharge services for patients and their care givers. To achieve this, the post...

  • Integration Specialist

    5 months ago

    Norwich, United Kingdom East of England Ambulance Service Trust Full time

    An exciting opportunity has arisen to join the Digital Team of the East of England Ambulance service as the Trusts Integration Specialist. The successful applicant with be responsible for the day to day support and maintenance of the Trusts Integration Engine (TIE), and also lead on it's continuing development and strategy. Daily monitoring of the TIE,...

  • Digital Integration Consultant

    7 months ago

    Norwich, United Kingdom East of England Ambulance Service Trust Full time

    As a core member of the Digital Delivery team within the IM&T directorate. The integration Consultant role is central to the delivery of critical integration services across multiple systems which are central to the overall delivery of the Trusts Digital Strategy. A high degree of autonomy is required in this role to delivery a quality service. In...

  • Trainee Client Services Administrator

    5 months ago

    Norwich, United Kingdom Service Service Full time

    My client is a Norwich based Wealth Management company who provide investment and retirement advice to a High Net Worth client base. a boutique practice that believes in putting their strong client base at the forefront of all that they do. **Role purpose** To support the Financial Planning Partners by providing back-office support where required, whilst...

  • Financial Services Coordinator

    4 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Title: Client Service AdministratorMy client is a leading Wealth Management company based in Norwich, providing investment and retirement advice to a discerning client base.To support the Financial Planning Partners by providing administrative support where required, while working collaboratively with the administration team.The Role:The company fosters...

  • Field Service Engineer

    5 days ago

    Norwich, United Kingdom Service Service Full time

    A very exciting opportunity has arisen for a Field Service Engineer to join a leading engineering organisation based in Norwich. This business develops cutting edge technology in a fascinating sector.In this role, you will be working on-site at customer locations, both in the UK and abroad, either on your own or leading a small team. After completion of...

  • Senior Integration Specialist

    2 weeks ago

    Norwich, Norfolk, United Kingdom Clarion Housing Full time

    At Clarion, we are seeking a highly skilled Senior Integration Specialist to join our team. As an integral part of our technical operations, this role will be responsible for maintaining, upgrading, and supporting our integrations between enterprise systems and applications, including third-party services.This is a key role that requires expertise in...

  • Enterprise Integration Specialist

    3 weeks ago

    Norwich, Norfolk, United Kingdom Clarion Housing Careers Full time

    Key Responsibilities:Maintain, upgrade, and support integrations between enterprise systems and applications, including 3rd parties, ensuring scalability, security, and reliability.Log, triage, and resolve 3rd line escalations, keeping customers informed and ensuring systems are kept up to date in line with supplier releases.Engage with customers regularly...

  • Physiotherapy Service Lead

    1 month ago

    Norwich, Norfolk, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and experienced Physiotherapy Service Lead to join our team at the Norfolk and Norwich University Hospital. As a key member of our Physiotherapy department, you will be responsible for the strategic and operational management of our designated physiotherapy services, ensuring the delivery of high-quality care to...

  • Physiotherapy Service Lead

    1 month ago

    Norwich, Norfolk, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and experienced Physiotherapy Service Lead to join our team at the Norfolk and Norwich University Hospital. As a key member of our Physiotherapy department, you will be responsible for the strategic and operational management of our designated physiotherapy services, ensuring the delivery of high-quality care to...

  • Physiotherapy Service Lead

    4 weeks ago

    Norwich, Norfolk, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and experienced Physiotherapy Service Lead to join our team at the Norfolk and Norwich University Hospital. As a key member of our Physiotherapy department, you will be responsible for the strategic and operational management of our designated physiotherapy services, ensuring the delivery of high-quality care to...

  • Physiotherapy Service Lead

    4 weeks ago

    Norwich, Norfolk, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and experienced Physiotherapy Service Lead to join our team at the Norfolk and Norwich University Hospital. As a key member of our Physiotherapy department, you will be responsible for the strategic and operational management of our designated physiotherapy services, ensuring the delivery of high-quality care to...

  • Assistant Director

    5 months ago

    Norwich, United Kingdom Norfolk County Council Full time

    Job Purpose The postholder will lead and implement adult social cares effective commissioning, contract management and prevention strategy approach at community level to enable high quality social services to be delivered to Norfolk people via internal teams and the external market. This postholder will lead on the Integration agenda across Health and Social...

  • Application Integration Specialist

    3 weeks ago

    Norwich, Norfolk, United Kingdom Clarion Housing Full time

    Role OverviewAs an Application Integration Analyst at Clarion Housing, you will play a key role in maintaining, upgrading, and supporting integrations between enterprise systems and applications, including third-party systems. This will involve ensuring scalability, security, and reliability of these integrations.Key Responsibilities Log, triage, and resolve...

  • CyberArk Integration Specialist

    1 month ago

    Norwich, Norfolk, United Kingdom Wipro Full time

    Job Title: CyberArk EngineerWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organisation to work for, ranked as a "Top Employer" as part of the Top Employer Institute annual listings.A company recognized globally...

  • CyberArk Integration Specialist

    1 month ago

    Norwich, Norfolk, United Kingdom Wipro Full time

    Job Title: CyberArk EngineerWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organisation to work for, ranked as a "Top Employer" as part of the Top Employer Institute annual listings.A company recognized globally...

  • Senior Technical Integration Specialist

    2 weeks ago

    Norwich, Norfolk, United Kingdom Clarion Housing Group Limited Full time

    Role OverviewWe are seeking a skilled Senior Technical Integration Specialist to join our team at Clarion Housing Group Limited. As a key member of our technical team, you will be responsible for designing and implementing new solutions in a highly integrated complex technical environment.Key ResponsibilitiesDesign and implement new solutions with guidance...

  • Application Integration Analyst

    2 weeks ago

    Norwich, United Kingdom Clarion Housing Group Limited Full time

    Location: Hybrid / Flexible London: £35,510 to £48,826 per annum National: £32,709 to £44,975 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies for 2024 Our team is growing and this is your chance to join us! As an Application Integration Analyst you'll maintain, upgrade and...

  • Application Integration Analyst

    5 days ago

    norwich, United Kingdom Clarion Housing Full time

    Location: Hybrid / FlexibleLondon: £35,510 to £48,826 per annumNational: £32,709 to £44,975 per annumHours: 36 hours per week - flexible options considered Contract Type: PermanentWe're one of LinkedIn's Top Companies for 2024 Our team is growing and this is your chance to join us!As an Application Integration Analyst you'll maintain, upgrade and support...

  • Electronics Systems Specialist

    3 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Full time

    At Service Service, we're seeking a skilled Electronics Systems Specialist to join our Norwich manufacturing facility. As a key member of our engineering team, you'll collaborate with cross-functional teams to design and develop high-performance products for our customers.Key Responsibilities:Represent the technical expertise in the product line and work...