Retail Process Lead 12 Month Fixed Term Contract

6 months ago

Cheadle, United Kingdom Pets at Home Full time

Join our team at Pets at Home and become a key player in shaping the future of our retail growth opportunities.

**About the Role**

As the Retail Process Lead, you will collaborate closely with our Trading, Store Format, Customer Services, Data, Procurement and Retail Field Teams to create and implement processes that maximize the potential of our retail spaces, contributing to the overall success of our Pet Care Centres.

This is a fixed term contract opportunity and we can offer hybrid working from our Support Office in Handforth (Cheshire). The role will also require some national travel.

Key responsibilities will include:

- ** Database Management**: Creating and maintaining a comprehensive database for essential retail data, ensuring accuracy and one version of the truth
- ** Collaboration**: Working closely with various departments to keep direct contact feeds updated and refreshed regularly
- ** Communication Platform**: Leading and engaging field teams, delivering key messages in a unified tone. Managing and evolving the field communication platform for effective cascade to the store estate
- ** Day-to-Day Management**: Overseeing daily activities of the field team, resolving local issues and facilitating two-way communication between Stores and Support Office
- ** Critical Path**: Building and maintaining critical paths for key events, such as Christmas planning, streamlining processes and reducing workload for all teams
- ** Store Opening & Closure**: Owning the end-to-end process for store openings and closures, ensuring milestones are met at the appropriate time. Evolving the process for efficiency

**About You**
- ** Retail Experience**: Previous experience in a retail environment is beneficial
- ** Agility**: Ability to thrive in an agile and fast-paced environment, adapting to the changing needs of a growing and dynamic business
- ** Team Player**:Exhibit positivity and enthusiasm as a team player in an ever-changing landscape
- ** Communication Skills**: Excellent written and verbal communication skills, with strong attention to detail and accuracy
- ** Technical Proficiency**: Proficient in Powerpoint, Microsoft Visio, InDesign, Word and Excel
- ** Strategic Thinker**: Significant knowledge of effective communications and engagement strategies across various channels
- ** Cultural Awareness**:Culturally aware, with an understanding of complex organisations and an appreciation for business, operational and customer issues
- ** Problem Solver**:Able to identify communication issues and solve problems using sound judgment and analysis, providing practical and proactive communications guidance and support
- ** Management Skills**:Good understanding of business management and the ability to coordinate multiple teams

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

**About our purpose**

Far more than a retailer, Pets at Home is the UK’s leading pet care specialist, fulfilling every possible pet and owner need, from food and accessories to grooming and vet services. Since 1991, we’ve been building a business around pets and their owners and we’ve set our sights on becoming the best pet care business in the world. Join us now and you can be part of that journey, developing your future as we develop ours. This is a place where you can take pride and passion in your work within an inspiring, professional team that’s focused on supporting pets and their owners to live happier lives together.

We’re driven by the wellbeing of pets and we make sure we look after our people too. We depend on your commitment and innovation, and reward it with competitive pay and comprehensive benefits. Together we’ll create the future of pet care.

  • Environment Advisor

    6 months ago

    Cheadle, United Kingdom Pets at Home Full time

    Pets at Home is the UK's leading pet care business, providing pet owners with everything they need to keep their pets happy and healthy. With over 450 stores nationwide and a commitment to pet welfare, Pets at Home is dedicated to providing the best care for pets across the country. **Role Overview**: We are seeking a dedicated Environmental Advisor to join...

  • Processing Executive

    2 months ago

    Cheadle, Cheshire, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    Company DescriptionPlease note this is a 12 month Fixed Term Contract.We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to lending.That means we take the time to understand our customers and find a property finance solution that works for them. Our...

  • Credit Risk Manager 6 Month Fixed Term Contract

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    About the RoleAs our Head of Credit Risk, you will play a key part in shaping our credit risk management strategy. This is a 6 month fixed term contract role, offering a salary of £60,000 - £80,000 per annum, depending on experience.

  • Sales Order Coordinator

    5 months ago

    Cheadle, United Kingdom Thales Full time

    Location: Cheadle, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together...

  • Locum Relationship Team Assistant 12 Month Ftc

    6 months ago

    Cheadle, United Kingdom Pets at Home Full time

    Our Locum Relationship’s Team are looking for an Assistant to join them on a 12 Month Fixed Term Contract where you will be providing our Joint Venture Partners with operational support. You will be the first point of contact ensuring all queries are answered professionally and promptly. You will also be liaising with different stakeholders across the...

  • Head of Loyalty and CRM 12 Month Ftc

    6 months ago

    Cheadle, United Kingdom Pets at Home Full time

    Join our team as Head of Loyalty & CRM at Pest at Home, the UK's leading pet care business. At Pets at Home, we are committed to providing the best advice, products, and care for pets and their owners. With over 450 stores, 310 Groom Rooms, and 440 First Opinion Vet Practices, we offer a fast-paced, innovative and fun work environment where our people make a...

  • Supplier Partnership Executive

    6 months ago

    Cheadle, United Kingdom Pets at Home Full time

    **About the Role** The Supplier Partnership Executive is responsible for negotiating and planning annual supplier marketing plans across all Pets at Home channels. Striving for continuous improvement of supplier marketing plans, this role utilises data and insights to identify marketing opportunities, define target audiences and interpret activity results....

  • Mortgage Processing Administrator

    2 weeks ago

    Cheadle, Cheshire, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    Company Description Please note this is a 12 month Fixed Term Contract. We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to lending.That means we take the time to understand our customers and find a property finance solution that works for them....

  • Senior Project Lead

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Forrest Recruitment Full time

    About Forrest RecruitmentWe are a well-established recruitment agency based in Cheadle, seeking an experienced Project Manager to lead our projects forward.This role is initially a 12-month fixed-term contract, with the possibility of becoming permanent.Main Responsibilities:Lead project planning, execution, and completionEvaluate project progress and make...

  • Retail Finance Associate

    1 day ago

    Cheadle Hulme, Stockport, United Kingdom Pets at Home Full time

    **Role Overview**We are seeking a talented Retail Finance Associate to join our team on a 12 month fixed term contract.The successful candidate will be responsible for supporting the Commercial Finance Manager and driving financial performance within our Commercial Team.Prepare and interpret weekly trading sales, margin and KPI reports to inform business...

  • Head of Portfolio Delivery

    6 months ago

    Cheadle, United Kingdom Pets at Home Full time

    Pets at Home Group Plc is the UK’s leading pet care business; our commitment is to make sure pets and their owners get the very best advice, products and care. We have over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. Our business is fast-paced, innovative and fun and it's our people that make the real difference. This is a...

  • Director of Risk Management 6 month fixed term

    14 hours ago

    Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    Job SummaryAbout UsWe are Together Financial Services Limited, a leading provider of property finance solutions in the UK. Our team is passionate about delivering exceptional service to individuals and businesses alike.As a Head of Credit Risk, you will play a key role in our company's success by overseeing our credit risk management strategy. This 6-month...

  • Team Leader Care

    2 weeks ago

    Cheadle, Cheshire, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader on a 12 Month Fixed Term Contract. The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare...

  • Personal Assistant

    6 months ago

    Cheadle, United Kingdom Page Personnel Full time

    Great Opportunity as an Immediate Start - Fantastic 12 month Fixed Term Contract **About Our Client**: My client is a Not for Profit, international relief charity based in Manchester. They were established in the 1990s, targeted to poverty relief programmes and emergency response. They strengthen the fight against poverty and natural disaster but providing...

  • Senior Registered Nurse

    1 month ago

    Cheadle, Borough of Stockport, United Kingdom CV-Library Full time

    Senior Registered Nurse - Oncology The Priory Hospital 37.5 Hours & 18 Month Fixed Term Salary: Up to £41,325.00 per year The Priory Hospitals Birmingham are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private...

  • Project Director for Cheadle Location

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Forrest Recruitment Full time

    Forrest Recruitment is currently seeking a skilled Project Manager to lead the planning, execution and completion of projects in Cheadle.Key Responsibilities:Developing project plans, budgets and timelinesCollaborating with stakeholders to ensure project objectives are metMaintaining accurate records of project progressRequirements:12 months Fixed-Term...

  • Financial Crime Analyst

    1 day ago

    Cheadle Hulme, Stockport, United Kingdom Pets at Home Full time

    **About the Role:**We are seeking a highly motivated and detail-oriented individual to protect our customer experience by monitoring transactions within the Fraud Queue.This is a full-time position, working 39 hours per week. The contract type is a 9-12 month Fixed Term Contract (FTC).The estimated salary for this role is £40,000 - £55,000 per annum,...

  • Care Team Lead

    2 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Care UK Full time

    About the RoleWe are seeking a highly motivated and compassionate Care Team Leader to join our team on a 12-month fixed term contract. As a key member of our leadership team, you will play a vital role in ensuring the highest standards of care are delivered to our residents.Responsibilities:Lead and supervise your shift, providing guidance and support to...

  • Customer Service Administrator

    1 month ago

    Cheadle, United Kingdom HAYS Full time

    Customer Service Administrator role based in Cheadle, 3-month fixed term contract Your new company This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.Your new role You will be responsible for providing excellent customer service to their customers, processing orders, handling...

  • Project Manager

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Forrest Recruitment Full time

    Forrest RecruitmentWe are seeking a highly skilled Project Manager to join our team in Cheadle.This 12-month fixed-term contract has the potential to become permanent.The ideal candidate will have experience leading projects from start to finish, ensuring they stay within budget and timeline.Duties:Plan, execute, and complete projects with precisionManage...