Credit Control Supervisor

6 months ago

Brentford, United Kingdom Safetykleen Full time

**The Opportunity**:
We are seeking an experienced Legal / Credit Controller Team Leader to support our Head of Billing and Credit Control in managing a remote Credit Control Team whilst managing, and overseeing, the legal processes related to credit control. Initially, the role will be split 60% legal duties and 40% supervisory responsibilities, with an evolving focus that will gradually shift towards more supervisory duties over time. This is an exceptional opportunity to fast-track your career with us

**Key Responsibilities**:

- Manage and optimise your teams’ performance to meet or exceed Key Performance Indicators.
- Conduct regular performance reviews, provide coaching and mentorship, and offer constructive feedback to support your team members' professional growth.
- Minimise risk and write offs by effectively managing collection and/or debt management activity.
- To analyse customer accounts for their suitability for proceeding with legal action.
- Manage and oversee the legal process.
- Ensure our credit control systems remain up to date and accurately reflects activity.
- To coordinate and liaise with branches ensuring they are kept up to date with all legal cases.
- Provide management with information on collection and debt management activity.
- Processing all payment types received from customers, and any other Data Entry that is needed, concerning legal accounts.
- Dealing with all Insolvency, Administration, Liquidation and Receivership cases.
- Handle escalated credit control issues and liaise with clients and stakeholders on credit matters.
- Collaborate with other departments to address customer issues and improve resolution timeframes.
- Support the Head of Billing and Credit Control with process changes to improve procedures.
- Assist with and prepare credit control reports for the management team.

**Experience Required**:

- Proven experience in credit control and team management.
- Strong understanding of legal processes related to credit control.
- Proficiency in credit control systems and software.

**Benefits for Account Manager**:

- £45,000 base salary plus £4,500 performance bonus.
- 25 days holiday plus Bank Holidays.
- 4% Contributory Pension scheme.
- Family Life assurance of 3 times life cover salary.
- Private healthcare scheme from day 1.
- Enhanced maternity and paternity pay.
- Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
- Discount and cashback at many retailers.
- Cycle to work scheme.
- Employee Assistance Program with 24/7 confidential helpline support for employees
- Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
- Employee recognition program.
- Employee referral scheme.
- We provide support and access to a range of internal and external courses to help and progress your career with us.

**We** **are Safetykleen.**

Safetykleen is a leading provider of Parts Washing, Waste Collection and Environmental Advisory services to businesses. Our operations encompass 12 European countries in addition to Brazil and Turkey. We have 19 branches across UK and Ireland, employing circ. 600 passionate and committed people. We are built on a strong business model, a winning culture and always putting customer at the heart of everything we do. We have big ambitions with a strong strategy to succeed, all whilst making the planet Safer and Kleener.

We recognise the power of diversity amongst our workforce to deliver the exceptional service our customers expect and rely upon.

We're on the lookout for passionate and dedicated individuals from diverse backgrounds to champion our mission to make the planet Safer and Kleener.

When you become part of the Safetykleen team, you'll find yourself in a welcoming and inclusive workplace where your voice matters, your talents are appreciated, and your career growth and development is based on merit and performance.

Come and join us and be part of something exciting where you can reach your full potential, make a difference, earn uncapped commission, change your lifestyle for the better and grow your career.

INDHP

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