Safety Steward

**Job Title: Safety Steward**

**Department: Venue Operations**

**Reporting: Head of Safety & Security**

**Location: Gtech Community Stadium**

**Salary: £15.10 per hour**

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

**Inclusion Statement**

**Safeguarding Statement**

**The role of the Safety Steward**
To act in accordance with the general recommendations of the Guide to Safety at Sports Grounds (Green Guide) and the specific requirements of the Safety Certificate issued by the Local Authority under the Safety of Sports Ground Act 1975.

**Main Accountabilities**:

- Ensure that you report for duty on time to sign in and report to your area in good time.
- Adhere to the Stadium dress code.
- Attend pre match briefings and post-match debriefings, as required.
- Know the location of and be able to operate effectively, if safe to do so, the fire-fighting equipment at the ground.
- Know the location of the First Aid Rooms and any location of First Aiders in your stand.
- Be fully conversant with any emergency messages/announcements used to alert staff that an Emergency has arisen.
- Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to an Area Manager, Safety Steward Supervisor, the Response Team Supervisor, the Deputy Safety Officer or the Safety Officer.
- Comply promptly with any instruction given in an emergency by an Area Manager, Safety Steward Supervisor, the Response Team Supervisor, the Deputy Safety Officer or the Safety Officer or a Police Officer..
- Monitor the spectators throughout the Stadium for signs of distress or overcrowding and take action in accordance with briefing instructions.
- Prevent overcrowding by ensuring the spectator limits in various parts of the Stadium are complied with and spectators sit in the designated area assigned by their ticket.
- Prevent spectators, as far as possible, from climbing fences and other structures and from standing on seats.
- Ensure that gangways and exits are kept clear at all times.
- Ensure you understand how the seating number and row numbers work in your designated area.
- Know where and how to use the nearest emergency phone.
- Staff all entrances and exits.
- Remain at your allocated post as instructed unless authorised or ordered to do otherwise by an Area Manager, Safety Steward Supervisor, the Response Team Supervisor, the Deputy Safety Officer or the Safety Officer.
- Report to an Area Manager, Safety Steward Supervisor, the Response Team Supervisor, the Deputy Safety Officer or the Safety Officer any damage which is likely to pose a threat to safety e.g. a damaged seats.
- Recognise any safeguarding issues and report them to the Stand Manager or by the emergency phone to the Event Control.
- Not use their phones to access social media during their shift.
- Assist in the prevention of a pitch incursion/invasion.
- Assist as required in the evacuation of the Stadium.
- Assist in the identification of spectators who are banned from the stadium or who do not possess tickets or who are in possession of forged tickets.
- Assist in the prevention of breaches of the Ground Regulations.
- Know how to identify an unattended package or bag using the H.O.T.S process.
- Develop an excellent knowledge of the geographical layout of the Stadium in which you are employed, in particular its entry and exit routes and to know the emergency evacuation messages as relevant to all areas of the stadium.

**General Club Accountabilities**:

- To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements.
- To build and maintain good working relationships while maintaining a professional image.
- To keep confidential any information gained regarding the Club and its personnel.
- To maintain a flexible approach to work at all times.
- To ensure compliance with all Matchday Safeguarding processes and the Club’s Safeguarding Policy and processes
- To ensure compliance with the Club’s Code of Conduct.

**Person Specification**:

- Previous experience of managing spectators at sporting events either as a Safety Steward or in another acceptable