Consultant Billing Officer

3 weeks ago


Wallington, United Kingdom The Royal Marsden NHS Foundation Trust Full time

The role will support the Billing Team Leader and Billing Manager to ensure that all activity submitted to the Consultant billing service is billed and recorded accurately, on time and in line with the targets set by the Private Patient Directorate.

The post-holder will ensure that all submissions are accurately entered into Compucare and invoiced in line with the Consultants instruction and applicable agreements with information sourced from Embassy price lists, PMI websites and liaison with the Consultant where appropriate to ensure an accurate bill is produced.

The post-holder will complete their duties & responsibilities in line with the standard operating procedures and ensure that any updates to these are escalated to the Consultant Team Leader for update.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

To effectively manage the PP Consultant Billing mailbox to ensure that submissions are processed with the agreed targets and urgent items are prioritised or escalated as appropriate.

Validate the submissions received against EPR and any appropriate data sources such as the Embassy price list and PMI websites where appropriate to ensure an accurate bill is issued. Any changes to the submission are to be agreed with the Consultant prior to issuing.

Accurately record details of surgical submissions on the data quality spreadsheet and action any approved with 1 working day.

To accurately record details of any invoices you have been unable to issue following failed validation on the Consultant query spreadsheet, contact the Consultant requesting additional information and manage until completion ensuring appropriate escalation takes place at business critical timings.

To ensure that all Embassy invoices are presented in agreed formats with required supporting information such as Letters of Guarantee (LOGs) and supporting annotations.

To prepare, audit, present and record a weekly handover invoices to the Embassy Credit Control team. To communicate with them regarding delivery dates, handover dates and deadlines.

Accurately record details of any missing LOGs on the missing LOG spreadsheet and action in line with the missing log process.

Ensure all billing errors are corrected and recorded for credit within agreed timelines. Notify the Billing Team Leader regarding any errors that need to be removed from the EDI upload


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