Front of House Concierge

2 weeks ago


Solihull, United Kingdom Guarding UK Full time

Job Advert

Job title - Front of House Concierge

Location - Solihull, West Midlands

Job type - Permanent, Full time

Hours - Monday - Friday, 08:00 - 17:00

Salary - £12.50 per hour

Job ID: 628

Closing Date: 22/04/2024

RUK is dedicated to delivering an outstanding level of professional customer service in the reception / concierge sector. As a business we are committed to maintaining the highest standards of professionalism, and our teams share this passion for excellence and delivering.

Reception UK is an established reception and concierge service, and our people believe first impressions count and we take great pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke, and tailored to our clients’ requirements with a focus on superb customer service.

We are looking for someone that wants to join our fast-growing team, believes in great customer service, and is committed to delivering the high level of performance Reception UK are known for.

**Daily Duties include**:

- Meeting and greeting visitors/tenants/contractors
- Phone enquiries
- Administrative duties i.e. using excel/outlook
- Receiving post and delivering to tenants (not heavy packages)
- Logging/creating new access control cards
- Accident/incident reporting to LSH
- Keeping LSH updated at all times

Individual requirements:

- Experience as a receptionist or in customer service
- Professional presented, self-confident and courteous at all times
- Good health and safety knowledge & sense of work ethic
- Understands the importance of, and has great, attention to detail
- Good intermediate computer literacy
- Good oral and written English with the ability to communicate at all levels
- Able to remain calm and effectively manage and respond to difficult people or situations
- Must have a SIA licence

**Employee Benefits**
- GUK pride ourselves in offering benefits that promote health and wellbeing._
- **
Ride to Work Scheme**:

- ** Employee Assistance Program**:

- ** Credit Union**:

- ** Employee of the Month/Year**:

- ** Health Cash Plan**_


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