Eye Care Liaison Officer Eclo

2 weeks ago


Solihull, United Kingdom Royal National Institute of Blind People Full time

**Location**:_As part of the University Hospitals Birmingham NHS Trust ECLO team this role will primarily be based at Solihull hospital but the successful applicant will be expected to have the ability to work from all hospitals within thetrust as and when required_

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, in community locations,remotely and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

For more information on what it's like to be an ECLO, please follow the links below:
RNIB's ECLO service - YouTube

RNIB Lifechangers Appeal TV ad - YouTube

A Day in the Life of an ECLO - RNIB Website

**Who We're Looking For**

You will have significant experience of delivering health or social care support services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

**What We Offer**

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

- 26 days holiday per year (plus bank holidays - pro rata), which increase with service
- Monday to Friday working
- Excellent pension schemes
- RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
- In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University 'Eye Clinic Support Studies' qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB's priority of "no diagnosis without support".

**How to Apply**

**Additional Information**

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.



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