Part Time Receptionist

2 weeks ago


Solihull, United Kingdom Proftech Talent Ltd Full time

**Part Time Receptionist**

We are looking for a Receptionist in the Solihull area on a part time temporary basis. You will be responsible for delivering excellent customer service as the front of house representative, covering reception area and switchboard.

**As a receptionist you will need to have/be**:

- Front of house experience essential
- Previous experience of working on a busy switchboard
- Excellent communication skills
- Experience of managing customer queries and enquiries through to resolution
- Ability to cover for other receptionists for holiday and sickness absence
- Confident to deal with difficult customers
- Excellent team player
- Comfortable with using MS Outlook and MS packages

**Details**:

- Salary: £10.53 per hour
- Working Hours: Monday-Friday 9.00am - 1.30pm
- Location: Solihull
- Duration: Temporary

**Role of a Receptionist**:

- Greeting staff and visitors in a warm and friendly manner
- Acting as the professional face and front-line support/liaison to all visitors to the company
- Answering/transferring calls on a busy Avaya switchboard
- Providing excellent customer service and signposting to all callers to the correct department
- Maintaining front of house facilities to a high standard
- Managing and processing all courier and special post requests
- Incoming and outgoing post duties
- Registering visitors and contractors to the visitor registration system
- Responsibility for company vehicle keys
- Assist with training of new reception team members
- Provide administrative support to the business as and when required
- Provide cover for sickness and holidays


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