Customer Service Assistant
2 weeks ago
**Responsibilities**:
- Provide exceptional customer service by answering incoming calls and assisting customers with inquiries, requests, and complaints.
- Analyse customer needs and offer appropriate solutions or recommendations.
- Communicate effectively with customers to provide information about products, services, and promotions.
- Up sell products or services to maximize sales opportunities.
**Qualifications**:
- Strong communication skills to effectively interact with customers.
- Excellent problem-solving abilities to address customer concerns and find appropriate solutions.
- Attention to detail for accurate data entry and order processing.
**Salary**: From £24,549.56 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Leeds (preferred)
Work Location: In person
Application deadline: 29/02/2024
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