Customer Service Assistant

2 weeks ago


Leeds, United Kingdom Relay Group Limited Full time

**Responsibilities**:

- Provide exceptional customer service by answering incoming calls and assisting customers with inquiries, requests, and complaints.
- Analyse customer needs and offer appropriate solutions or recommendations.
- Communicate effectively with customers to provide information about products, services, and promotions.
- Up sell products or services to maximize sales opportunities.

**Qualifications**:

- Strong communication skills to effectively interact with customers.
- Excellent problem-solving abilities to address customer concerns and find appropriate solutions.
- Attention to detail for accurate data entry and order processing.

**Salary**: From £24,549.56 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Leeds (preferred)

Work Location: In person

Application deadline: 29/02/2024



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