Customer Support Administrator

3 weeks ago


Manchester, United Kingdom Tagged Resources Full time

**The Company**:
An experienced **Customer Administrator** is required to join a highly successful company, great place to work, friendly and fast paced office environment - good prospects, excellent training and development

**Benefits**:

- The role is hybrid, 3 days in the office and 2 from home
- Finish at 3pm on a Friday
- Holidays are21 days + birthday plus bank holidays

**The Role**:

- Reporting to the Sales Administration Manager
- Communicating on a daily basis with major high street retailers and third party logistics providers.
- Ensuring all sales orders are input onto the ERP system
- Allocating stock against orders
- Chasing stock with the internal merchandising team
- Liaising with external customers in relation to orders
- Dealing with direct to customer orders from major high street customers
- Confirm all stock movements from warehouse via invoice processes.
- Provide ongoing support for internal SOP colleagues.

**Skills required**:

- High attention to detail.
- Possess the ability to work under pressure and to tight deadlines delivering results.
- Knowledge of IT Order Processing Systems
- Good level of numeracy and literacy.
- Good Information Technology skills including the use of Microsoft Office (Word, Excel, Outlook) also use of Internet.
- Good telephone manner.
- Ability to communicate with internal and external customers.
- Flexible approach

**By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us willbe used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us**

**Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.**

**Tagged Resources Limited acts as an employment agency.We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look atour website or follow us on social networking sites. All are updated daily.



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