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Office Supervisor

4 weeks ago

Chichester, United Kingdom Compass Group Full time

**More about the role**:
Could you bring your spark to Chartwells? Here's what you need to know before applying:
Your key responsibilities will include:

- Ensure the sales team are consistently supplying the highest possible levels of customer care and service in the lead up and during the events process.
- Recruit, train and develop new sales team members
- Positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the Venue’s overall sales plan.
- Ensure that all sales disciplines and procedures are trained and followed to develop the business.
- Responsible for developing a sales culture for the venue, acting as the sales ambassador demonstrating expertise and motivation.
- To lead the sales team where needed to respond to any customer enquiry within the guidelines set by the hotel. Be the visible Sales Leader for the venue.
- To exercise efficient diary management order to manage the yield within the conference office.
- Produce statistical information as required including weekly forecasting, cancelled, denied or refused business & monthly business review packs.
- Run monthly conversion days setting targets for the on-property Sales Team and reporting the outcome.
- Oversee the event invoicing process, ensuring all conference bills are produced correctly and in a timely manner.

**Who you are**:
Our ideal Office Supervisor will:

- Previous experience within a similar role
- Experience handling large volumes of cash
- Strong IT knowledge, specifically Microsoft Excel and Outlook
- Attention to detail
- The ability to work under pressure
- The ability to lead a team of cashiers on an event day

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Job Reference: com/0603/J46901/52552188/IN/WJ

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

**What you'll be doing**:
We're currently recruiting a dedicated Office Supervisor to help ensure the smooth running of the operations in Chartwells on a full time basis, contracted to 35 hours per week.

As a Office Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 46 weeks per year

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