Office Administrative Assistant

8 months ago

Exeter, United Kingdom Domlyn Healthcare Full time

Job Overview:
We are looking for an accomplished office administrator to support our growing domiciliary care service. The successful applicant will be working in conjunction with our care manager, care coordinators, care staff and directors to help deliver a high level of customer satisfaction.

**Responsibilities**:

- To be a professional first point of contact at the service whether in person or by telephone
- Assisting with purchasing care supplies, kitchen supplies, cleaning supplies and any other items required for the smooth running of the service
- Ordering stationary supplies from our approved supplier
- Recording any office maintenance issues on the intranet and contacting the required organisation to fix the issue once approval is received from the Director
- To log any complaints on the intranet and escalate them to relevant manager immediately
- To be fully aware of the safeguarding policy and your part within that process
- Scheduling supervisions for staff members and filing supervision records once completed
- To maintain HR records; Holidays, supervisions, sickness, training and significant employment dates.
- To help prepare payroll information
- To ensuring timely archiving and recording of location of paperwork for future reference (put onto Archiving Database)
- To check in accident forms, ensure their fully filled in and accurate, record on the spreadsheet, complete the summary and file
- Printing forms required by the care staff and ensuring stocks do not run low
- Perform data entry tasks and maintain accurate records
- Provide general clerical support, including filing, photocopying, and scanning documents
- Type and proofread correspondence, reports, and other documents
- Manage office supplies and inventory
- Organize and schedule appointments, meetings, and travel arrangements
- Assist with the preparation of presentations and reports
- Maintain office cleanliness and orderliness
- Computerize documents and maintain electronic filing systems
- Answer phone calls and greet visitors with professionalism and excellent phone etiquette

**Requirements**:

- Genuine interest in working within a caring environment
- A basic understanding of overseas sponsorship processes
- Proven experience in an administrative or office support role
- Strong clerical skills with attention to detail
- Excellent typing speed and accuracy
- Familiarity with office equipment such as printers, scanners, and photocopiers
- Proficient in using computer software programs, including Google Suite (Docs, Sheets, Slides) and Microsoft Office
- Exceptional organizational skills with the ability to prioritize tasks effectively
- Strong communication skills, both written and verbal
- Ability to work independently with mínimal supervision

Note: This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

**Job Types**: Full-time, Permanent, Temp to perm
Contract length: 3 months

Pay: £15,852.82-£26,519.19 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: DL001

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