Service Administrator
5 months ago
**Service Administrator**
Immediate Start
£23,712 - £24,700 per annum whilst on a temporary contract, rising to minimum of circa £25,000 if offered a permanent position.
**Job Type**: Temporary to Permanent
Location: Aldridge - Office Based
Hours: Monday - Friday, 8.30 am - 4.45 pm
Our highly sought-after client is experiencing business growth and undergoing in-house changes, creating a rare opportunity for an experienced Service Administrator to join their team.
**What our client offers once made a permanent member of staff**:
- Free Parking
- 25 days annual leave + Bank Holidays
- Christmas shut down
- Excellent pension scheme
**Duties & Responsibilities**:
- Schedule service work for technicians.
- Contact customers with service offers and agreements.
- Provide essential administrative support for the service management team.
- Enter orders into the ERP system and create invoices.
- Organise the shipment of goods from the warehouse based on customers' orders.
- Support colleagues within the European customer service teams.
- Assist customers in identifying parts and coordinate with relevant teams on technical needs.
- Prepare and maintain necessary documentation related to the shipment of goods.
**Skills and Experience**:
- Proven experience in a similar role, with a commercial or technical background (ideal but not essential).
- Ability to remain calm, confident, and resistant to stress while dealing with customers and colleagues.
- Strong organisational skills and the capability to structure your workload efficiently.
- Proactive approach and ability to work well in a team environment.
- High level of flexibility in handling varying tasks and responsibilities.
- Friendly and professional demeanor in both spoken and written communication.
- Proficiency in using PC-based systems, including MS Office and CRM.
Interviews will be completed by MS Teams.
Job Ref: ES248
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