Head of Ticketing Operations 0517

2 weeks ago


London, United Kingdom The Music Market Arts and Media Ltd Full time

Our client, independent global full service promoter, is seeking a **Head of Ticketing Operations** with a thorough understanding of the music industry and associated deal structures to maximise ticket sales.

**Key responsibilities will include**:

- Liaising with promoters, ticket agents, venues, CCO & CEO and others, in order to advise on and manage the ticketing function.
- Preparing comprehensive event preparation for on-sale with successful configuration of event details to include price structures, seating plans, manifests etc.
- Preparing additional presale information such as booking fees, VIP and ticket agent etc.
- Calculating ticket stock against sales forecasts and submitting ticket stock design requests and liaise with suppliers on ticket dispatch.
- Ordering wristband stock bases on sales forecasts.
- Ordering staff accreditation, catering, travel, and accommodation.
- Administering events and tracking sales with the creation of reporting documents.
- Analysing sales and proactively manage inventory and allocations across ticket agents.
- Producing various reports on ticket sales forecasts, management information, and analysis.
- Ensuring ticketing and access control requirements are met.
- Collaborating with marketing and digital teams to facilitate support of upcoming shows.
- Processing internal ticket orders.

**Requirements**:

- Substantial experience within music industry ticketing across multiple markets essential. Applications without this will not be considered.
- In-depth understanding of deal structures.
- Excellent verbal and written communication skills.
- Possess the ability to oversee business plans development.
- Able to execute all aspects of tour roll out to the field.
- Exceeding abilities to cultivate relationships with artists, ticketing companies, band managers, and agents.
- The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace. _


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