Reservations and Ticketing Agent

1 month ago


London, United Kingdom Enclosed during selection process Full time

The main daily duties will include:

- Prompt handling of incoming calls from passengers and travel agents
- Issuing tickets including group ticketing
- Servicing special accounts
- Dealing with refunds, revalidations and reissues
- Booking individual and group land arrangements and packages
- Travel agent, tour operator or airline experience is an advantage.

**Previous knowledge of Amadeus reservations and ticketing system, as well as speaking fluent French, are mandatory requirements for this position.**

We are looking for an outgoing, bubbly person with excellent customer service skills and great work ethics to join our small team in the UK. A friendly, patient and polite clear telephone manner is essential along with a cooperative/flexible attitude to meet our daily changing service requirements in our ELAL direct sales.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
Regular sanitising of common areas

**Experience**:

- Amadeus reservations and ticketing system: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person

Expected start date: 03/07/2023



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