Reservation and Ticketing Agent

3 weeks ago


London, United Kingdom Trinity Resource Solutions Full time

Our growing client are based in Heathrow Airport and looking for a Reservation & Ticketing Agent to join them on a permanent basis.

So if you're looking for an exciting career at Heathrow - then please apply

**Responsibilities**
- Handle and fulfil reservation and ticketing requests for travel, including booking, payment collection and ticket issuance.
- Processing of payments for airport ancillary services e.g. Last Minute Upgrades,
- Excess Baggage Payments, Seat Selections etc. Ensuring cash handling practices and GDPR guidelines are adhered to.
- Assist with relocation and re-booking of passengers affected by service
- disruption such as delays, cancellations, diversions, etc.
- Work closely with partner airlines to manage administrative tasks i.e. daily sales, banking etc.
- Provide clear advice and guidance to passengers affected by flight disruptions on the options available to them.

**Experienced Required**:

- Reservations and ticketing experience.
- Excellent customer service skills.
- Excellent written and verbal communications skills.
- Able to work well as part of a small team of 8 with good organisation and time management skills.
- Flexible approach as there will be times when you are needed to adapt to your working day in case of a flight delay etc.
- In depth working knowledge of GDS and DCS system Amadeus, Altea.

**Benefits**:

- 26 days holiday including Bank Holidays
- Full uniform provided
- EAP Health Assured Services
- Staff Car parking provided at a cost of £20 per months which is taken from salary
- Shift swap options - 2 permitted per month

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Night shift

**Experience**:

- GDS and DCS system Amadeus, Altea: 1 year (preferred)

Work Location: In person



  • Hounslow, Greater London, United Kingdom First Call Contract Services Full time

    Are you looking for a new permanent career in the UK's busiest airport? First Call Aviation are recruiting for a Reservation and Ticketing Agent to work at Heathrow Airport. As a Reservation and Ticketing Agent you will play a vital role in providing passengers with support at the airport with: Reservations and Ticketing Issuance, Payments for...


  • London, United Kingdom Middle East Airlines Full time

    **About us** Middle East Airlines, national carrier of Lebanon. - Dealing directly with the public for reservations, fares and ticketing. - Ticket issue & reissue / revalidation. - Collecting of payments for ticket sales - cash, invoices and credit card payments. - Group bookings. - Processing refunds. - Monitoring travel agents. - Completing daily Ticket...


  • London, United Kingdom ABL Recruitment Full time

    Job Title : Reservation, Ticketing Agent (English/Mandarin) Language : Fluent Mandarin and English Location : Central London (Hybrid 3 days onsite 2 days remote) Industry : Travel Require visa sponsorship now or in the future Do not speak fluent Mandarin and English Our client is a leading global airline and tourism representation company....


  • London, United Kingdom ABL Recruitment Full time

    Job Description Job Title: Reservation, Ticketing Agent (English/Mandarin) Language : Fluent Mandarin and English Location: Central London (fully office based) Industry: Travel Require visa sponsorship now or in the future Do not speak fluent Mandarin and English Our client is a leading global airline and tourism representation company. They specialize in...


  • London, United Kingdom Enclosed during selection process Full time

    The main daily duties will include: - Prompt handling of incoming calls from passengers and travel agents - Issuing tickets including group ticketing - Servicing special accounts - Dealing with refunds, revalidations and reissues - Booking individual and group land arrangements and packages - Travel agent, tour operator or airline experience is an...


  • West London, United Kingdom C&M Executive Recruitment Full time

    **Airline Reservations agent**: - Required for this expanding airline based in West London. They are looking for an experience airline reservations agent with Amadeus knowledge to work in the office 4 days a week and 1 day from home. Salary around £26,000 plus benefits **Airline reservations agents duties** - Taking reservations calls from both direct...

  • Ticketing Agent

    3 days ago


    Hounslow, Greater London, United Kingdom First Call Contract Services Full time

    Are you looking for a new permanent career in the UK's busiest airport? First Call Aviation are recruiting for a Ticketing Agent - Amadeus to work at Heathrow Airport. As a Reservation and Ticketing Agent you will play a vital role in providing passengers with support at the airport with: Reservations and Ticketing Issuance, Payments for additional...


  • London, United Kingdom Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our ground services team in London as Senior Reservations and Ticketing Agent. - A Senior Reservations and Ticketing agent will be making and confirming reservations for passengers, selling tickets for the airlines. - Serve customers professionally through telephone or in person in order...

  • Reservations Agent

    1 month ago


    London, United Kingdom COMO Hotels and Resorts Full time

    COMO Metropolitan London, UK Property: COMO Metropolitan London Position: Reservations Agent Base Location: COMO Metropolitan London Department: Reservations Reporting to: Reservations Manager **Tasks/Responsibilities**: - Be fully conversant with the facilities, service and special promotions offered by the hotel as well as pass this information on to...

  • Reservations Agent

    1 day ago


    London, United Kingdom Millennium Hotel London Knightsbridge Full time

    Join the Team!Join the Millennium Family! If you want to be part of our 4-star deluxe property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an enthusiastic Reservations Agent to join our growing reservations team. As Reservations Agent your key...

  • Reservations Agent

    1 day ago


    London, United Kingdom Millennium Hotel London Knightsbridge Full time

    Join the Team!Join the Millennium Family! If you want to be part of our 4-star deluxe property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an enthusiastic Reservations Agent to join our growing reservations team. As Reservations Agent your key...

  • Reservations Agent

    4 weeks ago


    London, United Kingdom The Lanesborough Hotel Full time

    **Reservations Agent** With its enviable location at the heart of London, in prestigious Knightsbridge, and panoramic views of Hyde Park, **The Lanesborough** has long been considered one of the world’s most luxurious hotels. The Lanesborough’s legacy lies with it having been built on the former home of Viscount Lanesborough and remains one of...

  • Reservations Agent

    1 day ago


    London, United Kingdom The Lanesborough Full time

    We are looking for a talented and passionate Reservations Agent to join our fantastic Reservations team at The Lanesborough. The Lanesborough Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street...

  • Reservations Agent

    1 day ago


    London, United Kingdom The Lanesborough Full time

    We are looking for a talented and passionate Reservations Agent to join our fantastic Reservations team at The Lanesborough. The Lanesborough Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street...

  • Reservations Agent

    1 month ago


    London, United Kingdom CHL Head Office - Maintenance Full time

    An exceptional opportunity has arisen for a passionate Reservations Agent be part of the Team at Criterion Hospitality. **As Reservations Agent, you will**: - Maximize revenue opportunities in the areas of reservations, by driving sales leads and increasing conversions. - Manage the daily operations and efficient running of the reservation team and the...

  • Reservations Agent

    1 month ago


    London, United Kingdom Zedwell Full time

    An exceptional opportunity has arisen for a passionate Reservations Agent be part of the Team at Criterion Hospitality. **As Reservations Agent, you will**: - Maximize revenue opportunities in the areas of reservations, by driving sales leads and increasing conversions. - Manage the daily operations and efficient running of the reservation team and the...

  • Passenger Reservation

    1 month ago


    London, United Kingdom Asiana Airlines London Office Full time

    Our client **Asiana Airline London Branch** is recruiting an **Passenger Reservation & ticketing Officer **to join their business in the UK. ** Location**:First Floor Rear, Alliance House, 12 Caxton Street ,London SW1H 0QS --------------------------------------------------------------------------------------- - **1. PURPOSE OF THE JOB** - Occupational...

  • Reservations Agent

    2 weeks ago


    London, United Kingdom Aqua Group Full time

    Reservations Agent Location: London, UK Position Type: Full-time, 40 hours per week Salary: £33,000 per annum About Us: Aqua Restaurant Group is a leading hospitality company renowned for its exceptional dining experiences and commitment to service excellence. With a portfolio of 7 restaurants, we pride ourselves on offering unforgettable culinary journeys...

  • Reservations Agent

    1 month ago


    London, United Kingdom CHL Head Office Full time

    An exceptional opportunity has arisen for a passionate Reservations Agent be part of the Team at Criterion Hospitality.As Reservations Agent, you will:Maximize revenue opportunities in the areas of reservations, by driving sales leads and increasing conversions.Manage the daily operations and efficient running of the reservation team and the day- to -day...

  • Reservations Agent

    1 month ago


    London, United Kingdom Bulgari Hotel London - Revenue and Reservations Full time

    Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and...