IT Service Desk Administrator

4 days ago


Cheltenham, United Kingdom Hays Specialist Recruitment Limited Full time

IT Service Desk Administrator - Cheltenham - £120 - £140 Per Day Inside IR35

Your new company:
Our client are a global Manufacturing company based in Cheltenham, they are seeking someone on an initial 3 month contract basis, with the potential to roll on / go permanent, to provide support to their IT service desk team, providing administrator.
What you'll need to succeed:

- To provide coordination, process support, and administrative completion for tasks related to procurement.
- Supplier management, and contract lifecycle.
- Manage procurements for IT equipment within the scope of your line manager and user requirements.
- Coordinate supplier reviews including attendees, information, action lists.
- Manage warranty activities with suppliers.
- Creation of purchase order, receipts, coding, tracking
- Update of relevant cost centres planning documents with Actuals and Forecast information
- Collaborate with the Desktop Services team to ensure the smooth delivery of IT hardware
- Own the delivery of the end-to-end processes and suggest service and efficiency improvements
- Develop and maintain catalogue of supported devices (Laptops, Mobile Phones, Headsets)
- Ensure process documents remain up to date


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