Head of CRM

3 weeks ago


London, United Kingdom Harnham Full time

**HEAD OF CRM**

**LONDON**

**£90,000-£110,000+BONUS +BENEFITS**

**THE COMPANY**

This company is one of the leading sports nutritional businesses, that operate on a global scale distributing to the UK, US, and various EU countries. Their customer base is huge and caters for full-time professional athletes to the average gym goer. Youwill report directly to the CTO and full responsibility for the CRM strategy.

**THE ROLE**

As a Head of CRM, some of your main responsibilities will be:

- Working on top line CRM strategy, with the focus of optimisng the current customer base.
- Work on a new digital campaign strategy to elevate this channel for the business
- Work on developing a subscription model which will go hand in hand with a loyalty program.
- Manage a team of 5 professionals CRM and Data profiles.
- Attend weekly meetings with the C-suite to inform on CRM strategy.
- Although strategy-focused, there will be a requirement for you to be hands-on from time using Adobe.

**YOUR SKILLS AND EXPERIENCE**

A successful Head of CRM will have:

- Strong knowledge of any CRM system, they use Adobe and this is heavily preferred.
- Experience dealing with senior stakeholders within a business.
- Commercial awareness and excellent communication skills.
- Working on multichannel is required, ideally, some exposure to digital and subscriptions would be a bonus.

**THE BENEFITS**
- A salary of £90,000-£110,000.
- Comprehensive bonus and benefits package.
- Great work culture and environment - very flexible working.

**HOW TO APPLY


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