Head of CRM

3 weeks ago


London, United Kingdom Armstrong Lloyd - Marketing Recruitment Full time

Our client is an established global organization in the B2B Data & Analytics platform space.

Due to ongoing growth, we are now hiring:
**Permanent Head of CRM & Reporting**

**London - Flexi hybrid**: No set office days

**The successful Head of CRM & Reporting will have**:

- Demonstrable experience owning MS Dynamics 365 (D365) CRM system strategy & reporting.
- Demonstrable experience managing a small team responsible for D365 administration, processes, updates, training, and data & insight reporting - interfacing closely with commercial, tech, and external vendor teams.
- Cross-functional stakeholder management - working closely with Sales, Ops, IT, and Marketing teams.
- Change management skills and ability to act as the bridge between Commercial & Technical teams.
- Demonstrable experience driving continuous process improvements.

**Why should you join this business**:

- Opportunity to work at a senior level and drive CRM strategy and continuous improvements.
- Opportunity to drive ongoing improvements in the usage and development of CRM.
- Opportunity to join an established, successful, dynamic, high growth global software organization.
- Competitive salary + benefits package & flexi hybrid work policy - no set office days.
- Armstrong Lloyd is a marketing specialist recruitment services provider. We offer a personal service that will give you the best possible outcome in the recruitment process._


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