Medical Secretary

2 weeks ago

Derby, United Kingdom Lister House Surgery Full time

**Lister House Surgery**

**Medical Secretary Job Description and Person Specification**

**Job Title**

Medical Secretary

**Hours Per Week**

37.5 hours

**Job Summary**

Be an effective member of Lister House's Secretarial team. To provide an effective and comprehensive secretarial service to the practice, including typing of letters and reports to assist in the delivery of quality care to patients. This will involve using Lexacom Digital Dictation, TPP SystmOne Clinical System and the NHS e-Referral Service.

**Primary Responsibilities**

The following are the core responsibilities of the Medical Secretary's post. There may be on occasions, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
**General**
- To provide an effective and comprehensive secretarial service to the practice, including typing of letters and reports to assist in the delivery of quality care to patients. This will involve using Lexacom Digital Dictation, TPP SystmOne Clinical System and the NHS Choose and Book system (or similar programme)
- To be responsible for the transcription and forwarding of all referral letters ensuring they are forwarded to the appropriate hospital departments in agreed timescales
- To be responsible for the co-ordination of the cancer referral process as determined by National and local guidance and protocols
- Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available for clinical staff at all times
- Handle medical reports and requests from patients and patient representatives, ensuring these are dealt with in a timely, precise manner
- Assist in training new clinicians in the use of the Lexacom Digital Dictation System
- Be part of the induction process for new starters and provide an overview of the secretarial role as and when required
- Train new Medical Secretaries to expected standard working alongside the training schedule
- Monitor tasks on a daily basis, deal within a timely manner
- Franking of outgoing post
- Monitor and update protocols with changes

**Secondary Responsibilities**

In addition to the primary responsibilities, the Medical Secretary may be requested to:

- Attend internal meetings
- Complete online training modules

The person specification for this role is:
**Person Specification - Medical Secretary**

**Qualifications**

**Essential**

Minimum 5 GCSE at Grade C or above including English

**Experience**

**Essential**

Recent relevant coding experience in a busy office environment.

Understanding of Health and Safety policies and procedures.

**Desirable**

SystmOne - clinical system use

Good understanding of medical terminology

**Skills**

**Essential**

Good working knowledge / familiarity with working Microsoft Office products

Excellent keyboard and computer skills

Good interpersonal skills and the ability to communicate with a wide range of people.

Ability to self-motivate, organise and prioritise own workload.

A logical approach and particular attention to detail - preparing referral letters and accuracy for filing etc.

The confidence and ability to approach clinical staff to clarify issues from audio or written material.

**Personal Qualities**

**Essential**

Team player

Flexible approach

A consistent and reliable worker

Good listener and communicator

**Other Requirements**

**Essential**

A desire to expand professional knowledge and skills through training and development programmes.

Ability to take the initiative and a willingness to assist the wider Practice team.

This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.

**Benefits**:

- Excellent Pension Scheme
- Free on Site Parking
- Generous holiday entitlement - 27 days on commencement increasing over time, (plus 8 statutory days) per annum
- Company Sick Pay after 6 month probationary period
- Access to NHS Blue Light Discount Scheme
- Development Opportunities

**Job Types**: Full-time, Permanent

**Salary**: £11.18 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 25/08/2023

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