Medical Secretary

3 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

An exciting opportunity has arisen within the Head, Neck, Eyes and Plastics business unit at the Royal Derby Hospital for a Medical secretary as part of the ENT Team.

This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.

Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.

You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.
- You will act as the main point of contact for patients and medical staff
- All queries are answered with skill and sensitivity and in a courteous and professional manner
- Typing and dispatch of clinical correspondence within agreed timescales and quality standards
- Ensure urgent test results/correspondence is brought to the immediate attention of the team
- Providing secretarial support/cover for colleagues during absence
- Efficient management of the Consultants diary.
- Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline

**Interview date**: 29 March 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

**In return we will offer**:

- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

**Key Facts about our Trust**:

- Our hospitals see more than 4,000 outpatients daily
- We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
- An average 860 patients are seen in A&E every day - 6th largest in the country
- Our hospitals admit more than 220 emergency patients daily.
- We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
- We are one of only 5 Trusts nationally with more than 50 operating theatres
- We carry out more than 300 elective procedures each working day


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