Administrative Support Officer

2 months ago


Sale, United Kingdom Northern Care Alliance NHS Group Full time

**Interview date**

19/04/2023
- The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
This role is based with the Advancing Quality Alliance (Aqua) a membership organisation for the NHS in the North West aiming to support commissioners and providers of health to deliver high quality, cost effective services. Aqua is hosted by The Northern Care Alliance.

***As our administrative support officer, you will be responsible for supporting our team in the high-quality delivery of our courses, events and meetings. The role involves key administrative and clerical skills, event management, co-ordination and support

**Main duties of the job**:
Organise and plan meetings and events (virtual, blended, and face-to-face) coordinating diary planning and communications for all involved,

To be responsible for all arrangements in planning, delivery and review stages to support the smooth running of events and meetings working closely alongside our Improvement Advisors.

Work closely with colleagues to ensure information is available for reporting purposes.

‘On the day’ co-ordination and support for virtual, face to face workshops, meetings and events including customer liaison and technical support where needed.

You will be self-directed, tenacious, and able to work as a key member of the team with a flexible approach.

There is a requirement to Implement and organise complex timetabling, liaising with colleagues and other outside agencies. You will have an eye for detail and have excellent written communication skills. You will be able to use your initiative to anticipate issues and to solve problems as they arise.

Please note that this vacancy is for Advancing Quality Alliance (Aqua) and will be office based at Crossgate House in Sale. There may be a requirement for some home working and occasional travel off site to venues

**Working for our organisation**:
Aqua (Advancing Quality Alliance) is a quality improvement organisation, working with the NHS, care providers and local authorities to identify, refine and embed sustainable strategies for high-quality care and regulatory excellence.

Established in 2010, we operate as a membership and consultancy organisation within the NHS, providing quality improvement expertise, specialist learning and development across the UK.

We develop tailored, efficient solutions, informed by data and co-designed with service users to deliver maximum impact.

At Aqua we seek to ensure we reflect the world in which we live in through understanding and supporting equality and diversity in all that we do. Our values of excellence, Respect, Integrity and collaboration are at the heart of our work in support of our staff and members.

**Detailed job description and main responsibilities**:
**Person specification**:
**Knowledge**:
**Essential criteria**:

- 5 GCSEs (or equivalent) including English and Maths or NVQ Level 4/diploma or equivalent experience in a relevant role

**Skills**:
**Essential criteria**:

- Ability to communicate verbally and in writing in a clear, concise, and effective manner to internal and external stakeholders
- Methodical and organised approach to work
- The ability to work accurately under pressure

**Experience**:
**Essential criteria**:

- Experience in an administration or programme support role
- Experience of planning meetings and events (virtual and face to face)
- Experience of using interactive technology and virtual platforms, e.g., Teams, Zoom, Miro
- Previous experience of maintain high standards in a fastpaced environment

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:



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