Network Maintenance Operator

2 months ago

Grampian Region, United Kingdom Scottish Water Full time

Together we are Trusted to Serve Scotland.

How’s this for job satisfaction: at Scottish Water we look after Scotland's most precious natural resource. From source to tap, we’re guarding Scotland’s reputation for refreshingly pure water, and caring for our environment at the same time.

Sound good? We’re looking for a Network Maintenance Operator to join our Water Response team, working in the North Grampian area.

What you’ll do

Your number-one priority is resolving customer issues. You’ll take control of any situation, investigate problems, and come up with solutions that make customers happy - always making sure they’re kept up to date.

You’ll also carry out routine repairs and maintenance on water network infrastructure, as well as plant, equipment, and vehicle checks. All while putting health and safety first (Chapter 8 NSRWA will be your guide) and keeping any service disruption to a minimum.

Accurate reports are essential, so you’ll be across reporting systems for measuring performance and productivity. And as you’ll be working as part of a team, you’ll do your turn on the standby rota for out-of-hours work.

What you’ll bring

You’ll spend a fair amount of time working alone, so you’ll need to be self-motivated, but still eager to contribute to your team’s goals. You will mainly work on connections projects such as site infrastructure connections. Basic IT skills are a must, as you’ll be using digital equipment and apps throughout the day. You’ll need report writing skills too - nothing fancy, but enough to get your point across clearly, quickly, and accurately.

A full, clean driving licence is non-negotiable, as you’ll need to travel around sites.

A few ‘nice to haves’: it would be ideal if you have experience with

HGVs or 180/360 excavators. And experience using cable avoidance tools would be good. As would an understanding of health and safety principles for site working or skills in basic ground maintenance. Holding a CPCS or NSRWA qualification would be great, but it’s not a must-have.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

This role has some weekend working and standby requirements. But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash - handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 4. If you’re new to Scottish Water, you’ll join us on a starting salary of £27,590. Performance-driven pay progression would then allow you to move through the range to a maximum of £32,410.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.

A few final things worth knowing

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

We’re here to help. Ask us anything at

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