Operations Assistant

3 months ago

Cambridge, United Kingdom PitPat Full time

**OPERATIONS ASSISTANT**
Central Cambridge near the station (car / bike parking available)

Our operations team manages procurement, product stock levels, logistics, dispatch, customer support, returns, replacements, and all the other things without which we wouldn’t have a working business selling real products to real people. We get things done. It’s not always easy. In fact, it can be really hard at times, but we’re enthusiastic, hardworking and we have fun. And now we’re looking for a new person who’d like to join us and do the same at a really exciting time of growth.

**THE ROLE**:

- Managing stock levels;
- Booking in deliveries with our fulfilment partners and retailers;
- Ordering supplies;
- Raising sales invoices;
- Processing purchase invoices;
- Setting up new products on our in-house systems and those of our fulfilment partners;
- Doing goods-in checks;
- Assisting with end-of-month stock counts and reporting;
- Acting as backup for shipping customer orders;
- Acting as backup for issuing refunds;
- Assisting with other tasks around the office when needed including helping out with office administration and tradeshows.

This is a new role, which means responsibilities will evolve and grow as the company and its business grows.

**WHAT WE NEED**:
We’re looking for someone with previous experience in an administrative role, and who is:

- Amiable, confident and driven, with strong interpersonal skills, and a 'can do’ attitude;
- Able to communicate clearly and accurately in written form;
- Reliable, organised, and has excellent attention to detail;
- Proactive;
- Numerate;
- Happy to work independently and as part of a team;
- Willing to learn on the job, and participate in tasks that need doing around the office;
- Enthusiastic about the large number of dog-related puns that form part of our working lives.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Transport links

Schedule:

- Monday to Friday

Work Location: In person

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