Faculty Casework Officer

3 weeks ago

London, United Kingdom University College London Full time

**Ref Number**

B04-04019

**Professional Expertise**

Administration and Business Support

**Department**

UCL BEAMS (B04)

**Location**

London

**Working Pattern**

Full time

**Salary**

£40,524 - £48,763

**Contract Type**

Permanent

**Working Type**

Hybrid (20% - 80% on site)

**Available For Secondment**

No

**Closing Date**

09-Aug-2023

**About us**:
**About the role**:
**The main purpose of the job**

The post holder will be a member of the Faculty Education Team, and report to the Head of Student Casework for the Faculty of Engineering Sciences.

The post holder will also have close contact with the Departmental Tutors, Graduate Tutors and senior administrative staff in the Faculty and their constituent departments and in UCL Student and Registry Services.

You will be working in a fast-paced environment and be responsible for managing the faculty’s student casework flow, as well as the administrative functions and records relating to the Student Support and Casework Frameworks. This may also involve student registration, examinations and student progression within the Faculty as required.

**Please note, this is an Internal recruitment advert, available to eligible UCL workers only.**

**About you**:
The following are some of the essential criteria required for this role:

- Good standard of general education to first-degree standard or equivalent.
- Awareness of the Disability, Data Protection and Freedom of Information Acts, and how they impact students
- Experience in casework management and designing and improving associated administrative processes
- Excellent oral communication skills, including the ability to deal with distressed individuals on occasion

**What we offer**:
As well as the exciting opportunities this role presents, we also offer great benefits some of which are listed below:

- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

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