Transport Administrator
1 month ago
**MAIN RESPONSIBILITIES, TASKS & DUTIES**
Assist with the procurement of passenger transport services for local bus,children's and adults clients.
Maintain evaluative passenger transport and related databases including SEATS, inspection, timetables, contracts and tendering, incident reporting, Max Respect and information packs.
Assist with contract and day-to-day administration, invoice ratification, contractor performance issues, pupil conduct issues, and the tendering and procurement process.
Liaison with contractors, suppliers, schools, parents, public and other Directorates, on a broad range of operational requirements and to:
- Obtain information to assist line management decision making.
- Provide information and guidance on operational transport issues
Assisting with transport reviews and the collection and analysis of information.
The use of CRM systems to respond to and resolve customer enquiries.
**KNOWLEDGE AND SKILLS required to be fully competent in the post**
- Must be skilled in IT procedures.
- Must be skilled at team working and working on own initiative in routine
- matters and in prioritising work.
- Must have good verbal communication skills both telephone and face to
- face and be able to demonstrate empathy and tact to address sensitive
- issues and deal with the requirements of vulnerable customers.
- Competent at undertaking routine correspondence.
- Must have good interpersonal skills.
- Must be skilled at interpreting information from a number of sources to
- inform decision making.
- Knowledge of Data Protection
- Good geographical knowledge of the County
**Job Types**: Full-time, Temporary contract
**Salary**: £11.39 per hour
Schedule:
- Monday to Friday
Work Location: One location
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