Property and Tenancy Officer

2 months ago

Abingdon, United Kingdom South Oxfordshire District Council Full time

Job Advert

**Property and Tenancy Officer**

Salary and grade: Grade 7 £45,568 - £50,764

Duration of role: Fixed Term, 36 months, full-time, 37 hours per week

Location: Hybrid working - primarily from home but also at Council Office at Abbey House, Abbey Close, Abingdon OX14 3JE. Some on site attendance across the districts is also likely to be required.

Closing Date: 28th July 2023

Interview Date: WC 7th August 2023

We are establishing an exciting new team to deliver and manage our Refugee Housing Programme. The programme is working to provide transitional housing for a number of refugee groups through a number of different government schemes. The programme involves the acquisition and management of transitional accommodation and community integration support for refugees while they settle in the UK. If you would like to deploy your current skills while further developing yourself in this exciting and fast-moving environment, please keep reading below. If you have any questions or queries about the programme or the role do get in touch. We look forward to hearing from you.

Main duties and responsibilities:
**To support the head of service and service manager by**:

- providing input into the creation and deployment of service plans
- understanding and contributing to budget planning, management, and expenditure (overseeing and controlling the budget for your team, as required)
- maintaining an awareness and understanding of new legislation and/or best practice, relevant to your team, interpreting the resulting implications and developing appropriate policies, procedures, and practice to ensure that both councils comply with their statutory obligations, as well as to secure performance improvement and increased customer satisfaction
- both informing and writing papers for cabinet, council, committees etc.
- contributing to the achievement of both councils’ overall objectives by aligning the team to identified priorities
- promoting a positive image of both councils

**Line Management**
- To ensure strong and robust line management of the team through:

- the day-to-day supervision of employees within your team, including the management of annual leave, annualised hours, sickness, and expenses claims
- leading by example in modelling the conduct, behaviour and values expected of the councils’ employees and establish a working environment within your team in which individuals can excel
- with support from the service manager, participating in the appointment and development of officers within your team
- undertaking and recording performance reviews according to HR policy and procedure
- identifying training and development needs in discussion with the staff within your teams and to encourage participation in any training and development activities
- supporting HR processes, as requested, or required
- taking initiative for solving issues and problems
- to cover the duties of the service manager, if required i.e. when the service manager is unavailable through sickness, annual leave or has conflicting appointments
- ensuring the councils’ policies and procedures are deployed correctly within your team, notably health & safety and GDPR
- ensuring that diversity and equality are respected and embedded within your team
- ensuring that consideration and appropriate action is taken with regards to the welfare and wellbeing of employees within your team
- representing either council equally and without bias to all outside bodies
- undertaking all such duties and responsibilities determined by the head of service or service manager that is commensurate with the nature of the post

**Specific to this service**
- To monitor and proactively manage contractor performance, dealing with any issues swiftly and professionally. To also ensure that the approved contractor is performing as per contract.
- To maximise income to the Councils by ensuring that voids are inspected and turned around quickly to the correct standard and targets.
- To collect rent as per tenancy’s agreement. Liaise with stakeholders to ensure affordability as required.
- Meet and greet all new tenants and offer full briefings
- Manage arrears to minimise debt.
- To plan and maintain the Council’s service and testing programmes, ensuring compliance with current regulations and health & safety requirements and to monitor the maintenance contracts as required.
- To manage, co-ordinate and instruct all agents, contractors and consultants carrying out works to the Council’s homes, providing specifications where necessary and ensuring value for money.
- To undertake estate inspections together with relevant staff and carry out all follow up work in the inspection program.
- To oversee any adaptation works, ensuring where possible claims are made to the relevant external funding authorities.
- To assist the Senior Management Team in the preparation of annual budgets.
- To ensure work programmes are met and carried out within budget and th

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