Programme Support Officer

2 weeks ago


Sale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

This role is based with the Advancing Quality Alliance (Aqua) a membership organisation for the NHS in the North West aiming to support commissioners and providers of health to deliver high quality, cost effective services. Aqua is hosted by The Northern Care Alliance.

As a programme support officer, you will be responsible for supporting the Project Manager and Programme Leads to deliver quality improvement courses, events and to also support the roll-out of programmes within the Safety & Mortality, Person Centred Care & Academy Portfolio. The role involves administrative and clerical support, event management and programme co-ordination and support

Organise and plan project meetings and events (virtual, blended, and face-to-face).

To be responsible for all arrangements to support the smooth running of programme delivery working with an Improvement Advisor.

Work closely alongside colleagues to ensure high quality outcomes for each of the programmes across a virtual and face to face environment

‘On the day’ co-ordination and support on virtual and face to face workshops and events, including technical support.

You will be self-directed, tenacious, and able to work as a key member of the team with a flexible approach.

There is a requirement to Implement and organise complex timetabling, liaising with colleagues and other outside agencies. You will have an eye for detail and be able to use your initiative to solve problems as they arise.

Please note that this vacancy is for Advancing Quality Alliance (Aqua) and will be office based at Crossgate House in Sale. There may be a requirement for travel off site to venues.

Aqua (Advancing Quality Alliance) is a quality improvement organisation, working with the NHS, care providers and local authorities to identify, refine and embed sustainable strategies for high-quality care and regulatory excellence.

Established in 2010, we operate as a membership and consultancy organisation within the NHS, providing quality improvement expertise, specialist learning and development across the UK.

We develop tailored, efficient solutions, informed by data and co-designed with service users to deliver maximum impact.

At Aqua we seek to ensure we reflect the world in which we live in through understanding and supporting equality and diversity in all that we do. Our values of excellence, Respect, Integrity and Collaboration are at the heart of our work in support of our staff and members.



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