Band 2 Business Support Officer

3 weeks ago

Sale, United Kingdom Manchester University NHS Foundation Trust Full time

To assist the Senior Business Support Officer in providing an efficient business support function at One Stop Resource Centre.

To work collaboratively with colleagues, partners, patients and other stakeholders to meet service need as part of the All Age Integrated Health and Social Care Service.

To receive, log and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across both Trafford Local Care Organisation (TLCO) and the Trafford Council (TC).

To process and maintain data in a variety of IT systems, (including manual and electronic), completing inputting in order to provide accurate management information.

May be required to complete front line reception duties ensuring anyone attending the building receives high quality care and effective service.

Deal with contractors and visitors to the building, maintaining records of work required and completed.

To undertake all general office duties as and when required including, for example;
Filing, photocopying, scanning, printing, archiving

Supporting project related activities

To carry out any other duties commensurate with the grade of the post.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To receive, log and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across both Trafford Local Care Organisation (TLCO) and the Trafford Council (TC).

To process and maintain data in a variety of IT systems, (including manual and electronic), completing inputting in order to provide accurate management information.

May be required to complete front line reception duties ensuring anyone attending the building receives high quality care and effective service.

Deal with contractors and visitors to the building, maintaining records of work required and completed.

To undertake all general office duties as and when required including, for example;
Filing, photocopying, scanning, printing, archiving

Supporting project related activities

To carry out any other duties commensurate with the grade of the post.

Diversity Matters

We’re looking forward to hearing from you

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