Events Assistant

4 weeks ago

London, United Kingdom Civil Society Media Full time

**Direct line report**:Events Director

**Job type**:Full time, permanent Monday - Friday. Hybrid working with 2-3 days in the office.

**Context**
Civil Society Media is the leading publishing, events, news and research organisation operating in the charity sector. We provide charities with essential information, expert analysis and thought leadership through live events, training courses and high-quality printed and digital publications. Based in Clapham, London, we are a small and friendly organisation that values collaboration between all departments. We look forward to welcoming an events assistant to the team.

**Job role**
This is an exciting role for an ambitious, personable and organised individual who wants to start their events career. 80% is entry-level events tasks that are essential to ensure the smooth running of event logistics and providing admin support to the wider business, and
20% of this role will be dedicated to career development. Civil Society Media has a strong track record of developing and promoting staff within the business.

Our programme of events includes:

- Annual conferences (c.7 per annum)
- The Charity Awards (a black-tie dinner & awards presentation)
- Charity Investment Forum (a sponsored residential event)
- Online training programmes (c. 35 per annum)

**Responsibilities**
With direct line report to the events director, the events assistant will have responsibility for:

- **Administration and management of training course portfolio**:Planning training calendar, processing delegate registrations. Delegate and course leader liaison.
- Managing training course on day and processing all delegate feedback.
- **Delegate management**:managing enquiries, payments and liaising with delegates throughout the entire registration process. Accurately inputting delegate registrations, producing weekly reports and carrying out research where required.
- **Managing of delegate management system**: setting up of events, updating, and correcting information, recording all delegate information onto the CRM database.
- **Creating and management event app**: compiling content for event app.
- **On-site assistance and support at all events**:in particular, management of delegates and registration desk. Assembling stands and assisting with event logistics to ensure smooth running on the day.
- Supporting Head of Event Logistics and Events Director where necessary with planning and organisation of conferences and the Charity Awards.

**Behaviours**
- To be able to deal with conflicting projects and deadlines and successfully prioritise tasks.
- To have a calm and positive approach to dealing with difficult people and situations - able to think under pressure when the situation demands it.
- To be self-motivated, flexible and able to use own initiative to work independently.
- To be open and honest with colleagues and not operate solo or in a silo.
- To communicate in a timely and constructive manner.
- To be highly organised and possess meticulous attention to detail.
- To present a professional and smart image at all times.
- To be highly numerate and literate, with good IT skills, fluent in Excel and Word.
- To always behave respectfully to other team members and external contacts.
- To work at all times to the company’s brand values of Quality, Independence and Integrity.

**Job Types**: Full-time, Permanent

**Salary**: From £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Transport links
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in London

Reference ID: CSM001

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