Service Administrator
3 weeks ago
**Role**: Service Administrator
**Location**: Sheffield
**Salary**: £22,500 - £25,000 (dependent on experience)
An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Administrator role planning the day-to-day activities and schedules of the Service and Installation Engineers.
Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts.
**Key Duties and Responsibilities**:
- Schedule contract services, breakdowns, and installations of machines
- Spares order entry and invoicing.
- Provide quotes for parts and labour.
- Update the CRM system and quote database
- Monitor and processes where needed van stocks, sales orders and replenishment orders.
- Preparing and sending new and renewal service contract quotes.
- Proactively contacting historical and lapsed contract clients
- Telephone answering/call handling.
**Benefits**:
- 25 days holiday (increasing with service to 27) plus statutory holidays
- Onsite parking
- EAP System
- Annual Profit related Bonus
- Pension Scheme
The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment.
This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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