Administrative Assistant

5 months ago


Blackpool, United Kingdom Guest Services Worldwide Ltd. Full time

Guest Services Worldwide and its subsidiaries have produced and supplied high quality publications and printed material for over 20 years.

The successful applicant will be joining our App Team to assist the management of the relationship between our host clients and partners in the creation of the APP content.

**Title** - Administration Assistant

**Reporting to**: Director of Production

**Summary**:
Responsible for assisting with the managing the relationship with our key host clients and sponsors with the compiling of host information and APP content requirements ensuring the content is relevant to a city and the target market

**Key duties & responsibilities**:

- Managing the project and ensuring that the timeline for the project is clear and achievable.
- Able to check all aspects of the design and content requirements and ensure it is in line with the client’s needs and that the project is signed off and delivered on time.
- Using the in-house CRM system, to provide competent reporting on project processes. Full training will be given.

**Skills required**:

- A minimum pass rate in English Language.
- Full working knowledge of all Microsoft Packages.
- Excellent Telephone Manner.
- Time Management.
- Excellent time management skills and attention to detail.
- Previous Customer Service experience would be preferred.
- Data research.

**Hours/days of work**

Monday to Friday 37.5 hours per week, flexible working hours is also a pre-requisite due to global time zones but working presently to no later than 8pm on a rota system.

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£20,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Blackpool: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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