Insurance Customer Service Advisor
7 months ago
**Role title Customer Services Advisor**
**Circa £17,000-£20,000 Salary (dependant on experience)**
**Full Time position,**
**Permanent Contract**
**Location: NFU Mutual Durham Agency (Meadowfield Industrial Estate)**
**35 hours per week 9am-5pm Monday to Friday**
**Introduction to NFU Mutual**
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
**About the Agency**
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Durham Agency.
**About the role**:
**You will be dealing with our existing and potential client base providing quotations for new policies, amendments to existing policies, office administration, billing and helping with claims.**
**About you**:
**Our commitment to you**:
**We will provide you with a full suite of product based training in house and support your learning journey with NFU Mutual specific content.**
**Your data will be stored on file for six months.**
**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.**
**Job Types**: Full-time, Permanent
**Salary**: £21,735.00-£22,880.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Durham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Customer Service Advisor
2 months ago
Durham, United Kingdom CV-Library Full timeWe’re recruiting for Customer Service Advisors to earn up to £12.30 per hour. Customer Service Advisor benefits: * Staff discounts (range of lifestyle goods and services) * Pension contribution * Personal Accident Insurance * Eye care vouchers * Referral Schemes * Save-As-You-Earn-Scheme Training is included to prepare you for...
-
Customer Services Advisor
7 months ago
Durham, United Kingdom NFU Mutual Agency Full time**The Role**: **Customer Services Advisor** **Circa £17,000-£20,000 Salary (dependant on experience)** **Full Time position,** **Permanent Contract** **Location: NFU Mutual Durham Agency (Meadowfield Industrial Estate)** **35 hours per week 9am-5pm Monday to Friday** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services,...
-
Customer Service Advisor
2 months ago
Durham, United Kingdom Steer Automotive Group Full timeCustomer Service Advisor Durham Ref: VA2294 #OFE Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service Pension contributions Referral bonus scheme Enhanced parental leave Enhanced sick pay Talk to us about flexible working VIP...
-
Customer Service Advisor
3 weeks ago
Durham, United Kingdom Manpower Careers Full timeJoin our Customer Service Team!£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.The role is full-time (37 hour per week).This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SLWe are looking for a positive, flexible, and customer-focused individual to join...
-
Customer Service Advisor
1 month ago
Durham, United Kingdom CV-Library Full timeWe’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,795 per annum. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers...
-
Customer Service Advisor
4 months ago
Durham, United Kingdom greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
3 weeks ago
Durham, United Kingdom CV-Library Full timeJoin our Customer Service Team! £11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour. The role is full-time (37 hour per week). This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SLWe are looking for a positive, flexible, and customer-focused...
-
Customer Service Advisor
3 months ago
Durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
3 months ago
Durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
1 week ago
durham, United Kingdom Greenbean Full timeJob Description We are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30...
-
Customer Service Advisor
4 weeks ago
Durham, United Kingdom Greenbean Full timeJob Description We are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30...
-
Customer Service Advisor
3 months ago
Durham, United Kingdom Manpower UK Full timeJoin our Customer Service Team!£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.The role is full-time (37 hour per week).This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SLWe are looking for a positive, flexible, and customer-focused individual to join...
-
Customer Service Advisor
7 months ago
Durham, United Kingdom Student Roost Full time**Customer Service Advisor Required!** Hours: 35 hours per week, 5 shifts per week over 7 between the hours of 08:00 - 20:00. **Salary**: £20,111 per annum (£11.05 per hour) **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at Student...
-
Customer Service Advisor
7 months ago
Durham, United Kingdom Morgan King Full timeYou will be responsible for managing the key customers as determined by the Company at any time. As a Customer Service Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. To receive, process and respond to customers daily queries and requirements in a professional and timely manner. This...
-
Customer Service Advisor
7 months ago
Durham, United Kingdom Morgan King Full timeYou will be responsible for managing the key customers as determined by the Company at any time. As a Customer Service Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. To receive, process and respond to customers daily queries and requirements in a professional and timely manner. This...
-
Customer Service Advisor
7 months ago
Durham, United Kingdom Wave Utilities Full time**Customer Service Advisor (37 hours per week, Permanent)** **Location**:Hybrid working with Priory House, Durham as a base** **Salary: starting at £23,768, with opportunities to increase salary within our Role Progression matrix, plus a discretionary bonus potential of up to 8% of annual salary** **Job Level: D** **Reporting to: SME Customer Team...
-
Customer Service Advisor
3 months ago
Durham, UK, County Durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
2 weeks ago
Durham, United Kingdom Manpower UK - RISE Full timeJoin our Customer Service Team! £11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour. The role is full-time (37 hour per week). This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SL We are looking for a positive, flexible, and customer-focused individual to...
-
Customer Service Advisor
6 months ago
Durham, United Kingdom SG Petch Ltd Full timeWe are currently recruiting for an Experienced Customer Service Advisor for our branch in Durham. *Note - A minimum of 2 years experience in the Motortrade is essential for this role. **Hours** Full time, Monday - Friday 8:00 am - 5.30 pm and Saturday 8.30 am - 12.30 pm on a rotational basis. OTE £36,000 per annum **About the role** Our Service...
-
Inbound Customer Service Advisor
6 months ago
Durham, United Kingdom greenbean RPO Full timeAre you a customer-oriented individual with a knack for problem-solving? Are you seeking a temporary opportunity to gain valuable experience in the financial services industry? We are currently looking for a Customer Service Advisor to join our team. This is an excellent chance to work in a fast-paced environment, assisting our valued customers with their...