Field Service Engineer

3 weeks ago


Rotherwas Industrial Estate, United Kingdom HFT Forklifts Full time

**New opportunity not to be missed** We are looking for a **Field Service Engineer** to join our growing team covering the **Herefordshire area**. In return, you will receive a **competitive salary** and employment package including health care package.

At HFT Forklifts we work with our customers to deliver material handling solutions that perform 24 hours a day, seven days a week.We understand that our business is only as good as the customers we work with; their success is ours, which is why we workharder and smarter to make sure we deliver the very best material handling solutions.With this in mind, we take the same approach with our staff, both existing and new.

**The role**

We now have an exciting opportunity for a Field Service Engineer, who will be supporting our customer sites.Our team of Service Engineers work with us as they enjoy the day to day challenges that they are met with and value their ability to work as partof a **supported, self-reliant and self-motivated team in a family run business**.They feel **valued and stable and a part of the family** and as a result of this, they can adapt to various tasks throughout their working day and are accepting to changes within the workplace.

You will be responsible for providing an efficient and effective quality of service reporting directly to the Operation’s Manager.

**As our Field Service Engineer you will also**:

- Carry out Servicing, breakdowns and preventive maintenance in the most efficient and cost effective manner on behalf of HFT and the Customer
- Repair, test, calibrate
- Provide on-site technical support to clients as required
- Ability to troubleshoot problems
- Be able to fault find
- Build relations and offer excellent customer service
- Maintain company assigned vehicle, tools, and test equipment in satisfactory conditions
- Adhere to company guidelines regarding safety procedures
- Ensure all documentations and records relating to service/ repairs are completed and in accordance with HFT Procedures
- Ensure efficient completion of tasks assigned by Engineer Coordinator & Operations manager in allocated time provided
- Work with Customer support Team to meet scheduled/committed activity & Ensure standards and commitments are maintained and upheld
- Attend regular training courses as required and determined by Operations Manager

**What we are looking for in a Field Service Engineer?**

Ideally you will hold a formal qualification such as NVQ and/or City and Guilds, and will have experience of working in the forklift industry.

Alternatively, you may be working with agricultural & plant machinery or mechanical engineering & motor vehicles and are looking for a fresh new challenge.

We are seeking a proactive and driven individual with excellent communication skills with a positive can do attitude.

If this sounds like you, click **‘Apply’** now to become our **Field Service Engineer**



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