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Field Service Electrical Engineer Medical and

3 months ago

Hemel Hempstead Industrial Estate, United Kingdom Ashendon Recruitment Ltd Full time

Our client protect, support and rescue lives day in and day out. They are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in medical and safety technology, they develop pioneering devices, software, services and solutions that people around the world trust. Wherever their products are used, it's about the most important thing: it's about life.

Close area team of 3 engineers working within a larger region of 21 multi-disciplinary engineers across the South of England.

Opportunities to work in and with a variety of interesting industries, completing challenges and tasks to support colleagues and customers providing an expected high level of service.

ABOUT THE ROLE:
1. Perform scheduled maintenance visits and corrective repairs, as directed, on safety and medical devices

2. Perform warranty repairs, as directed, on safety and medical devices

3. Perform installation and commissioning activities, as directed, on safety and medical devices

4. Perform technical corrective actions, as directed, on safety and medical devices

5. Complete required company documentation, such as electronic test procedures, as necessary.

6. Provide feedback of the quality situation and any issues from field to the Service Management team via regular meetings within local team,

7. Work within the processes of their quality system & work instructions.

8. Track installed base accuracy and report variances to Service Support Team.

9. Provide support to sales for replacement / special sales programs.

10. Provide support to sales and marketing for congresses, exhibitions, demos, workshops, etc.

11. Provide support to sales to develop contracts and assist in achievement of business goals.

12. Maintain company assets such as laptops etc. & tools in accordance with company guidelines.

ROLE REQUIRMENTS:

- Previous relevant experience, typically gained over a period of two years or more, is ideal.
- Applicants for the position should have proven experience over a wide range of capital equipment & systems. Ideally with experience of medical or safety related devices and background.
- Able to deliver a high level of customer care and develop long standing customer relationships.
- Ability to organise and prioritise to meet a wide range of diverse & demanding activities.
- Be reliable, honest & trustworthy and act as an ambassador for the company at all times.
- Team orientated.
- Good communication skills.
- Assertiveness skills.
- Negotiation skills.
- IT Competent.

BENEFITS:

- 25 days holiday plus bank holidays, with option to purchase up to 5 additional days
- Company car or monthly car payment allowance
- Discounted critical illness cover, dental cover and partner life assurance
- Healthcare cash plan
- Discounted shopping & leisure vouchers
- MyClub Nissan car scheme
- Cycle to Work
- Gym membership discounts - up to 25%
- Charity Giving scheme