Service Desk Officer
5 months ago
**Service Desk Officer needed in Southwark, £14.93ph **PAYE - Reference: RQ1121207**
2. Investigate and co-ordinate responses to requests for emergency, urgent and routine reactive repairs and maintenance from customers; identifying the appropriate Client Manager and liaising between CFM, Technical & Operations teams, customer and contractors on progress and financial implications.
3. Responsible for creating and issuing work orders to support contractors up to an agreed financial limit and ensuring that the contractor provides appropriate risk assessments, method statements and permits to work prior to work commencing.
4. Maintain and periodically cleanse the Service Desk database, ensuring that they support a customer-focused and responsive service.
5. Provide responsive and relevant customer support across the full range of facilities support including but not limited to: reactive maintenance, compliance, cleaning, security, and vending and adhoc project requests for CFM support.
6. Build and maintain positive working relationships with contractors, suppliers, managers, Headteachers, Leisure Centre Managers and managers and owners of commercial undertakings occupying premises.
7. Ensure that the highest standards of timekeeping are maintained and adhered to for this business critical service.
8. Attend all necessary training and adopt continuous service improvement initiatives to ensure successful operation of Manhattan
9. Ensure the Service Desk Supervisor is regularly briefed on performance, updated on progress and ensure that customer satisfaction and service levels are monitored and reviewed
10. To undertake any other duties commensurate with the grade of the job as may be requested from time to time.
**This is a full time role on a temporary contract basis.**
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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Library Officer
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Southwark, United Kingdom Fox Morris Group Full time_**Library Officer - Southwark Council - Fully Office Based **_ Good afternoon, I have come across your details on CV Library, Reed, Linkedin and Total Jobs. **Fox Morris Group** are working to recruit a **Library Officer** **6+ month ongoing contract** **Rate - Please submit CV with rate you are seeking.** **JOB PURPOSE** To work as a member of a...
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Library Officer
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Southwark, United Kingdom CRA GROUP LIMITED Full time1 month contract with A Local Authority_ **Job Summary**: - To deliver an efficient and effective public service in the library, maintaining a high level of customer care; and to contribute to the Library Service’s aim to provide the best quality and accessible library and information service to all members of the community. **Key...
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Library Officer
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Library Officer
5 months ago
Southwark, United Kingdom Fox Morris Group Full timeFox Morris are working with Southwark Council in relations to finding a Library Officer to start work ASAP! **PRINCIPAL RESPONSIBILITIES** - To provide a high level of customer care, welcoming customers and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties...
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Customer Services Officer
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Customer Service Officer
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Duty Officer
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1 day ago
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4 weeks ago
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Representation Officer
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