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Customer Service Representative

4 months ago


Southampton, United Kingdom ALPHA MARKETING GROUP LTD Full time

**Responsibilities**:

- Provide accurate, valid, and complete information to customers
- Utilise data entry skills to maintain customer records
- Uphold phone etiquette standards while assisting customers
- Analyse customer needs and recommend products or services
- Upsell additional products when appropriate

**Experience**:

- Proven experience in a customer service role
- Strong data entry skills
- Excellent verbal and written communication skills
- Ability to analyse information and solve problems effectively
- Experience with upselling techniques

Join our team as a Customer Service Representative and be part of a dynamic and customer-focused environment where your language skills and passion for service will make a difference.

Pay: From £24,864.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Southampton, SO14 3JZ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 08/06/2024