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Motor Claims Advisor

1 month ago

Doncaster, United Kingdom One Call Claims Limited Full time

**Claims Advisor
- Call Centre/Live Chat Staff**
**Work Hours**: Full time - Permanent - 44 hours per week (12 hour shift pattern) 4 days on 4 days off

**Salary**: Various pay grades available + Comprehensive benefits

**Benefits**: Paid overtime at £20p/hr, Monthly Lottery Scheme (jackpot currently £1500.00+)

**Place of Work**: Carolina Court, Doncaster, DN4 5RA (On Bus route, approximately 1 mile from Town Centre)

**Start Date**: Various start dates available including immediate

**As a permanent employee we will provide you with the following additional benefits**:

- Full Training Programme provided
- £400 Annual performance bonus
- Free Gym access
- Free on-site parking
- Dress Down Friday every Friday
- Subsidised staff canteen
- One Call Events such as 'a day at the races’
- Annual leave amounts to 25 days plus bank holidays.
- ”Star of the Month” and One Call Leader-board Schemes and bonus incentives
- Additional benefits based on time served such as Car Allowance, Free Breakdown cover, Health Insurance, Free Travel Insurance.
- Workplace pension contributions.
- Internal Progression

**Experience**

No experience is required as a comprehensive induction is provided and full training will be given.

**What skills do you need?**
- Strong communication skills with a passion for helping others
- Professional manner
- Troubleshooting and problem-solving skills
- Ability to work to targets/deadlines
- Effective time management
- Basic Computer Skills

**Duties include**:

- Handling both telephone and live chat enquiries within the call centre
- Administering customers files correctly, whilst building genuine rapport.
- General administration regarding calls and policies.

**Any further enquiries please call 01302 567003**

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£24,500.00 per year

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Referral programme
- Wellness programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person

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