Planner/scheduler

2 months ago


Burgess Hill, United Kingdom CAE Full time

Do you enjoy working in a fast-paced environment and ideally have previous work experience from the aviation industry? Are you a confident communicator with a high attention to detail?

We are looking for a **Planner **to join our Planning and Scheduling team at our Flight Training Centre in Burgess Hill. With around 15 Flight Simulators on site you will be joining one of our largest and busiest Training Centers in Europe.

In this position you will be working with Instructors and our Training and Client Services departments and be responsible for maintaining and executing within an operational environment (live +2 weeks) the planning and scheduling of Business Aviation and Helicopter Aviation Training (BAT/ HAT) client training.

**Key Responsibilities**
- Day to day adjustments to client, instructor schedules, taking into account any necessary alterations to the training profiles.
- Proactively and creatively works to provide a schedule that drives revenue retention through client satisfaction as well as employee retention through consistent work life balance.
- Allocation of Instructors/Examiners and simulator resources to maximise revenue and employee happiness.
- Creatively solves complex allocation issues whilst staying within regulatory and CAE guidelines.
- Independently adapts the schedule to fluctuating demands including last minute cancellations and employee absence.
- Acts as the key execution point of all training within the CAE - responsible for allocation of all programs related resources in a manner that both maximises revenue and ensures the long term health of the program.
- Communicates with their assigned Training Manager, Account Executives and Client Services to react to client requests and proactively address possible training concerns. Seeks opportunities to improve revenue efficiency by optimising booked schedules and providing clear slots for sales to fill. Balances responses to both clients and account executives in a delivery style that ensures equal support for all clients and ensures high quality training.
- Follow regulatory requirements to ensure all training is booked and scheduled within the CAA, EASA, UK authorities and regulations. Key ownership on all regulatory conflicts process and TCA’s within a 14 day rolling period.
- Short term planning and scheduling of training requirements, to allocation of simulator, training devices, classroom and instructor resources in accordance with the approved course or training footprints.

**Knowledge/Skills/Experience**
- Previous aviation crew scheduling and/ or operational experience desirable.
- Organized, team player attitude. Enjoys working in a fast-paced and busy job role.
- Resilient and pro-active individual.
- Experience in the use of Scheduling Tools desirable.
- Experience of the aviation industry and Flight Simulation desirable.

**Special Features**
- Weekend on call working required (team rota)
- Bank holiday working required.

We are offering a competitive and enhanced benefit package with this position inclusive of but not limited to private healthcare, pension, flexi time and flexible holiday policies, as well as quarterly incentive payments.

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Unlimited paid holidays

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Burgess Hill: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This position is based on-site with limited flexibility to work from home occasionally. Please confirm that this meets your expectations.

Work authorisation:

- United Kingdom (required)

Work Location: In person


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