Resource Controller

6 months ago


StokeonTrent, United Kingdom iWork Recruitment Limited Full time

Contract to start on 18-03-24 until 31-10-24 with a possible extension.

**Job Purpose**

Responsible for providing excellent customer service and ensuring that all jobs are processed accurately and within agreed timescales

**Key Duties / Responsibilities**

Distribute accurate data to the best placed operative to meet purpose.

Ensure accurate information is received from operatives (including sub-contractors) regarding requirement for additional trades / materials following repairs diagnosis.

Ensure accurate information is received from operatives upon job completion.

Ensure you meet expected performance requirements for taking incoming phone calls.

Ensure all of the above is placed on the IT system and the IT system remains fit for purpose.

Ensure all operatives are aware of any ‘system or Health and Safety flags’ and relevant Asbestos Information prior to accessing a property.

Build ongoing relationships with team members, operatives to create a positive working environment.

Act as a positive role model and be approachable to other team members.

Take responsibility for you own personal development by identifying and addressing your own training needs.

Implement and support any new practices which ensure the purpose of the service is met.

Demonstrate adaptability in meeting specific customer needs.

Act on any failure and waste within the system in accordance with the principles of work and feed this into any continual overall service improvement exercise.

Demonstrate a positive attitude to Health and Safety and follow the right procedures and practices in place from the start.

5246384-03-24

**Salary**: £9.21 per hour

Work Location: In person

Reference ID: 5246384-03-24


  • Resource Controller

    5 months ago


    Stoke-on-Trent, United Kingdom Essential Employment Full time

    **Resource Controller needed in Stoke on Trent Paying £10.42 per hr ref 5243105** **Full time hours on a temporary basis** This role will involve: - Responsible for providing excellent customer service and ensuring that all jobs are processed accurately and within agreed timescales - Ensure accurate information is received from operatives (including...

  • Controller

    5 months ago


    Stoke-on-Trent, United Kingdom The Mansfield Group Full time

    **About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities - Lively atmosphere - Safe work environment '''Overview''' The Primary Purpose of this role is to deploy TMG resources to maximum effect ensuring a balance of Customer Service and...

  • Resource Controller

    5 months ago


    Stoke-on-Trent, United Kingdom G.WORRALL & SON LIMITED Full time

    The purpose of this role is to provide excellent customer service and ensure that all jobs are processed accurately and within agreed timescales. Please refer to the job description and person specification for more detailed information about this job role. Stoke-on-Trent City Council has officially launched its new housing repairs and maintenance company,...

  • Controller - Nights

    5 months ago


    Stoke-on-Trent, United Kingdom The Mansfield Group Full time

    **About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities - Lively atmosphere - Safe work environment '''Overview''' The Primary Purpose of this role is to deploy TMG resources to maximum effect ensuring a balance of Customer Service and...

  • Workshop Controller

    5 months ago


    Stoke-on-Trent, United Kingdom Holdcroft Full time

    **Workshop Controller** Utilising your exceptional upselling and communication skills with your knowledge of the motor trade to drive success through the workshop, you will work with the Technicians to achieve targets and customer satisfaction as priority. **Salary**: £28,000 - £30,000 per annum DOE Location: Stoke-on-Trent Contract type:...

  • Ambulance Controller

    4 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full time

    Job Title: Controller/Call HandlerWe are seeking a skilled and organized individual to join our team as a Controller/Call Handler. This role is responsible for managing the dispatch and management of operational crews to ensure timely and efficient collection and delivery of patients between destinations.Main Responsibilities:Plan and manage daily and future...

  • Workshop Controller

    5 months ago


    Stoke-on-Trent, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Stoke** At our Bristol Street Motors Ford Stoke dealership we currently have an excellent opportunity for a Workshop Controller to join our outstanding team! We are offering £33,000 Basic Salary with an OTE of £38,000 The Workshop Controller role is one of the busiest and most important roles within the dealership, and...

  • Workshop Controller

    5 months ago


    Stoke-on-Trent, United Kingdom Automotive Recruitment Consultants Full time

    **Workshop Controller - Staffordshire**: **Workshop Controller** Utilising your exceptional upselling and communication skills with your technical mindset to drive success through the workshop, you will work with the Technicians to achieve targets and customer satisfaction as priority. **Salary**: £28,000 - £30,000 Basic per annum DOE plus bonus Hours...

  • Controller/planner

    6 months ago


    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller to join our Staffordshire NEPTS team due to continued company growth. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Some of the benefits can you expect. - Career development - Comprehensive induction and training - People’s...

  • Controller/planner

    6 months ago


    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller/Planner to join our Staffordshire NEPTS team due to continued company growth. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Some of the benefits can you expect. - Career development - Comprehensive induction and training -...

  • Car Sales Controller

    5 months ago


    Stoke-on-Trent, United Kingdom Carsa Limited Full time

    **Sales Controller Job Advert** Position**:Sales Controller** Location**:NEW Stoke-on-Trent Site** Salary**:£55,000 OTE (Basic + Commission (upcapped) + Company Car)** Work Pattern**:5-Day Working Week with 1 in 4 weekends off** **Applicants must hold a Full UK Driving Licence ** **About Us**: At Carsa, we're not just in the business of selling cars;...


  • Stoke-on-Trent, United Kingdom Holdcroft Full time

    Workshop Controller Utilising communication skills and knowledge of the motor trade to drive success through the workshop/valeting/QC, you will work with the Technicians and Valeters to achieve targets and customer satisfaction is key. **Salary**: £28,000 - £30,000 per annum DOE Location: Stoke-on-Trent Contract type: Permanent Hours of work: Monday...


  • Stoke-on-Trent, United Kingdom CV-Library Full time

    Our client, a leading organisation in the industry, is seeking a motivated and experienced Warehousing/Stock Controller to join their team. As a Warehousing/Stock Controller, you will be responsible for organising and directing all activities related to the preparation, warehousing, storage, receipt, and despatch of goods. You will provide support to the...

  • Transport Controller

    5 months ago


    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Career development - 10.72 per hour - Comprehensive induction and training -...

  • Transport Controller

    5 months ago


    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Career development - £10.72 per hour - Comprehensive induction and training -...


  • Stoke-on-Trent, United Kingdom Holdcroft Full time

    **Workshop Controller** Utilising your exceptional upselling and communication skills with your knowledge of the motor trade to drive success through the workshop, you will work with the Technicians to achieve targets and customer satisfaction as priority. **Salary**: £28,000 - £30,000 per annum DOE Location: Stoke-on-Trent Contract type:...

  • Transport Controller

    5 months ago


    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Set working hours - 4 on, 4 off shift pattern (12 hour shifts) - £11.69 per hour -...

  • Transport Controller

    5 months ago


    Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Transport Controller/Planner to join our team in Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. **Some of the benefits can you expect.** - Set working hours - Monday - Friday, 09.00 - 17.00 (37.5 hours per week) - £11.69...


  • Stoke-on-Trent, United Kingdom Plus Group (Plus ExhibitionPlus Display) Full time

    **About us** Plus Exhibition, a division of The Plus Group, we are an exhibition stand builder and supplier based in Stoke-on-Trent right in the heart of the UK. Our employees range from enthusiastic youngsters to loyal veterans with more that 40 years of experience in the exhibition and print service industry. We work through the UK and mainland Europe...


  • Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Controller/Planner to join our team based in Stoke-on-Trent, Staffordshire. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Some of the benefits can you expect. £11.44 per hour Full time, permanent contract with a set shift pattern -...