Technical Support Officer

2 months ago


York, United Kingdom City of York Council Full time

City of York Council is looking for an enthusiastic individual to join our housing team, as we continue to fulfil our commitment to provide and support healthy and sustainable housing in York.
- providing a high level of customer care
- responding to customer enquiries
- liaising with tenants, landlords and others regarding the services we offer
- administering our HMO licensing schemes
- ensuring that information is recorded on the accurately on the computer systems

For the role you will need:

- a “can do” attitude to challenging problems and situations, and the ability to react at pace.
- excellent customer, communication, and interpersonal skillS
- good customer service skills
- good IT skills including use of databases

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact:
**Closing date**: Sunday 27 August at 12 midnight

**Interview date**: Week commencing 11 September 2023



  • York, United Kingdom City of York Council Full time

    City of York Council is looking for an enthusiastic individual to join our housing team, as we continue to fulfil our commitment to provide and support healthy and sustainable housing in York. The role will involve - acting as a first contact point of supervisory support to the Technical Support Officers, who administer the Licensing of Houses in Multiple...

  • Office Support

    1 day ago


    York, United Kingdom Reed Business Support Full time

    **Office Support** **Based north of York** **£12.24 per hour + holiday pay** - Start date: ASAP - Hours: Monday - Thursday (8:30am - 5pm), Friday (8:30am - 1:30pm) - Office based **Key responsibilities**: - Answering incoming calls from clients and members of staff in other offices - Welcoming guests to the office and signing them in and out - Opening the...


  • York, York City, United Kingdom Rotherham Metropolitan Borough Council Full time

    Rotherham Council are looking to recruit a Highway Technical Support Officer within our Network Management team. This is an excellent opportunity that has arisen to join Rotherham Councils' nationally recognised award-winning Highway Asset Management team service.The Network Management team is part of the Community Safety and Street Scene service, and we are...


  • York, United Kingdom City of York Council Full time

    About the Team The Highways Asset Management service within City of York Council is excited to be recruiting key roles to add to a well-established and dynamic team. The team is focussed on maintenance, renewal and improvement of highway infrastructure assets as well as the city’s ancient monuments. With a capital renewal programme in excess of £10M...


  • York, United Kingdom Bridge Recruitment Ltd Full time

    Technical Support Specialist: are you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career.Technical Customer Support job description: * Supporting clients and colleagues on the products they have sold/purchased. * Delivery of the highest...


  • York, United Kingdom Bridge Recruitment Ltd Full time

    Technical Support Specialist: are you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career.Technical Customer Support job description: * Supporting clients and colleagues on the products they have sold/purchased. * Delivery of the highest...

  • Office Administrator

    2 weeks ago


    York, United Kingdom Reed Business Support Full time

    Exciting opportunity for someone who loves to be organised! Our Client based in the York Ring Road are recruiting for an experienced Administrator to join their busy team. Office Hours Monday - Friday with an early dart on Fridays. **Salary** - £23-30,000 depending on experience. This main purpose of this role is to provide administrative support to the...

  • Technical Coordinator

    1 month ago


    York, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Coordinator York £40,000 - £55,000 + 10% Bonus + Car Allowance + Fuel Card Excellent opportunity for an Technical Coordinator to join a prestigious housing developer where you will work on a range of projects whilst having excellent opportunities to grow your career. On offer is the chance to gain valuable experience by joining an ambitious team...


  • York, United Kingdom Cellhire Ltd. Full time

    Established in 1987, Cellhire is a leading global telecoms provider of mobile communications, IoT services, eSIM and data connectivity to enterprise clients and indirect partners worldwide. We are committed to delivering the highest standards of customer service which is underlined by our continued attainment of ISO 9001:2015, the internationally recognised...


  • York, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Location: Near York Salary: Depending on experience We are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments. Key...


  • York, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Location: Near York Salary: Depending on experience We are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments. Key...


  • York, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Location: Near YorkSalary: Depending on experienceWe are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments.Key...


  • York, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Location: Near YorkSalary: Depending on experienceWe are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments.Key...


  • York, United Kingdom BRIDGE RECRUITMENT Full time

    Technical Support Specialist: are you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career.Technical Customer Support job description:Supporting clients and colleagues on the products they have sold/purchased.Delivery of the highest level of...


  • York, United Kingdom BRIDGE RECRUITMENT Full time

    Technical Support Specialist: are you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career.Technical Customer Support job description:Supporting clients and colleagues on the products they have sold/purchased.Delivery of the highest level of...


  • York, United Kingdom BRIDGE RECRUITMENT Full time

    Technical Support Specialist: are you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career.Technical Customer Support job description:Supporting clients and colleagues on the products they have sold/purchased.Delivery of the highest level of...


  • York, United Kingdom Yorkshire Coast Recruitment Full time

    Technical Support Specialist **Location: Near York** **Salary: Depending on experience** Key Responsibilities: - Provide technical support for in-service systems, ensuring timely responses to technical support inquiries. - Recreate customer reported issues in-house to assist in problem resolution. - Participate in the "on-call" out-of-hours rota...


  • York, United Kingdom Yorkshire Coast Recruitment Full time

    Technical Support Specialist **Location: Near York** **Salary: Depending on experience** Key Responsibilities: - Provide technical support for in-service systems, ensuring timely responses to technical support inquiries. - Recreate customer reported issues in-house to assist in problem resolution. - Participate in the "on-call" out-of-hours rota...


  • York, United Kingdom Phishing Tackle Limited Full time

    **YOU MUST HAVE AN INFORMATION TECHNOLOGY ACADEMIC QUALIFICATION OR SIMILAR IT BASED WORK EXPERIENCE.** **Company description** **Job description** **This is a hybrid role (usually 2 days per week at home and 3 days per week in our modern offices in the centre of beautiful York). Please ensure you have a home environment that is suitable before...


  • York, United Kingdom COMPLETE TALENT SERVICES LIMITED Full time

    Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally.The successful candidate will be required to provide technical...