Call Centre Representative

3 weeks ago


Manchester, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Answer incoming calls from customers promptly and professionally
- Provide information about products or services, take orders, or resolve customer inquiries
- Utilize phone etiquette to ensure a positive customer experience
- Perform data entry accurately and efficiently
- Upsell products or services when appropriate
- Communicate effectively with customers to understand their needs and provide solutions

**Skills**:

- Strong communication skills and phone etiquette
- Ability to analyze customer needs and provide suitable solutions
- Multilingual abilities are advantageous for serving diverse customer bases
- Experience with data entry is beneficial

**Job Types**: Full-time, Permanent

Pay: From £23,934.80 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 23/05/2024



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