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Office & Hospitality Supervisor

1 month ago

Oxford, United Kingdom Oxford Stadium Ltd Full time

'''Duties'''
- Provide excellent customer service to all guests, ensuring a positive and memorable experience
- Greet and check-in guests, providing them with necessary information and assistance
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Assist with administrative tasks such as data entry, filing, and organizing documents
- Utilize computerized systems and software (including Microsoft packages and our Tock our in house booking system ) to perform various clerical duties
- Collaborate with other team members to ensure smooth operations and guest satisfaction
- Supervise an evening shift at least once per week on a Friday or Saturday and cover Stadium Manager when the are not available on both evenings.

'''Qualifications'''
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Proficient in using office equipment such as computers, printers, and scanners
- Attention to detail and strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Experience with data entry and administrative tasks preferred
- Familiarity with computerized systems for managing bookings and reservations is a plus
- supervisor experience

We offer competitive pay rates, opportunities for career growth, and a positive work environment. If you are a motivated individual with a passion for hospitality, we would love to hear from you

.No Agencies

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Oxford, OX4 (required)

Work Location: In person

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