Guest Service Assistant

1 week ago


Edinburgh, United Kingdom 28 York Place Full time

**About Us...**

28 York Place is a hotel, bar and events venue located in the heart of Edinburgh's New Town, minutes from Princes Street and within walking distance of many of the Capital's most popular attractions. The hotel has the newly launched Bar28, function and meeting facilities and eight guest rooms. As a small business, we're always growing and you will play an important role as part of our friendly team - we love to hear new ideas about how we can improve our guest and team experience.

**As a Guest Service Assistant your role will be varied, working in our Bar team, you will be responsible for...**
- Delivering an exceptional guest experience
- Preparation of drinks and service in our bars to our house standard
- Working events, including setting up event spaces and all aspects of event service
- Checking guests in and out, and handling any guest queries
- Ensuring public areas are cleaned and always presentable
- Occasional preparation and service of breakfast

**We are looking for...**
- Attention to detail
- A passion for delivering excellent customer service
- A team player with excellent integrity
- Experience working in a hotel environment, preferred not essential
- Strong time management
- Adaptable to the changing demands of a small hotel

**We are passionate about our people In return, we'll give you...**
- £10 per hour
- Learning and development opportunities to fulfil your full potential
- Staff discounts
- A full company benefits programme
- Enhanced contributions to employee pension (if eligible)
- 28 days holiday entitlement (pro rated for part-time hours)

**Hours of work...**

You'll normally work evening shifts in our bar or function suite, sometimes this means a late finish. You must be flexible to work both mid-week and weekend shifts.

**Job Types**: Part-time, Permanent

**Salary**: £10.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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